Quality Assurance Analyst (ITP-B)

Seattle Information Technology is looking for Quality Assurance Test Analyst to work with the Business Solutions Division as part of the EPIC delivery team. The EPIC team supports the Citys permitting application a critical business application used by multiple departments to manage permitting licensing inspections and code compliance. This position requires the ability to work with different stakeholders from multiple business units to understand business goals and objectives technology needs to enable technology decisions and guide the selection of specific technology solutions and their design in alignment with the customers business goals.

The City of Seattlebelieves in the diversity of our people ideas and experiences and is committed to building an inclusive culture that is representative of the community we serve. Seattle Information Technology (IT) plays a crucial role in enabling smart equitable and responsive services for City employees Seattle residents and local businesses. We work to unleash our people and community through technology solutions infrastructure and well-executed projects that are secure and resilient. We invest in open access to City information privacy and responsible technology use digital access collaboration customer service and strategic planning. We are a leader in local government progress towards responsible Al adoption. These are Seattles values in action.

Seattle Information Technology is looking for a Quality Assurance Tester to work as part of the EPIC team. The team supports the Citys critical business application used by multiple departments to manage permitting licensing inspections and code compliance. This position is responsible for testing software solutions both functionally and technically. This work is primarily associated with the permitting application and will also include work with other applications supported by the EPIC delivery team.

The Quality Assurance Tester will be responsible for:

• Reviewing existing functional and technical specification documents and plan appropriate test strategies.
• Participating in the creation of new functional and technical specification documents with an eye toward precision and testability.
• Creating and executing test cases both manual and automated.
• Documenting and tracking defects.
• Providing estimates of testing effort.
• Providing status and progress reports.
• Working with teammates to create test automation to measure system performance (including various load conditions).
• Contributing to ongoing improvement of team QA processes templates and best practices.
• Supporting department goals in promoting diversity and social justice.
• This position requires occasional non-standard working hours.
• Perform varied tasks as assigned commensurate with this classified position level.

NOTE: Equivalent combinations of education/experience/training will be considered for the required qualifications except where specifically noted.

• Bachelors degree in computer science computer technology or equivalent field or experience.
• In-depth experience as a quality assurance tester or a combination of education and experience that demonstrates the ability to perform the position duties.
• Experience testing web-based applications.
• Experience creating functional test cases to ensure specifications are fully met.
• Experience developing and executing automated tests.
• Ability to work independently while maintaining appropriate communication with supervisor about progress and issues.
• General knowledge of database structures and tools (such as SQL Oracle MS Access etc.) including the ability to execute queries.
• Ability to work effectively in a multi-cultural workplace with a diverse customer base.

Desired Qualifications:

• Experience working with government agencies.
• Experience working on agile delivery teams.
• Experience working with automated issue tracking tools.
• Experience with test management and automation test tools.
• Experience with performance test tools.
• Big picture thinking to optimally organize and manage large number of test cases
• Familiarity with Software Development Life Cycle methodologies and templates.
• Familiarity with permitting software applications.
• Ability to see beyond the assumed issue to identify and find solutions for under lying business goals.

Salary The full salary range for this classification is $54.81/hr. - $82.28/hr.

Benefits

The City offers a comprehensive benefits package including vacation holiday and sick leave as well as medical dental vision life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the Citys website at: Additionally we provide free public transportation options.

Telework Expectations

This position offers flexibility of a hybrid work schedule. Hybrid telework schedules have a minimum requirement of three days onsite per week which is subject to change at any time at the Mayors discretion. Individual schedules are based on operational needs and agreement between the employee and their supervisor.

Application & Selection Process

• A complete online application updated with accurate contact information and relevant work history going back at least 10 years (or more if necessary) with all job duties dates of employment and reasons for leaving explained clearly.
• Completed supplemental questions.
• Acurrent resume that clearly demonstrates your professional and educational experience.

• Please submit your application and resume to provide a complete application. Incomplete applications may not be considered.Applicants will be screened for competitiveness completeness and written communication skills. The most competitive candidates will be invited to participate in one or more interviews.

  Union Information
  

  This position is covered by a collective bargaining unit; International Brotherhood of Electrical Workers Local 77.

  Who May Apply

  This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race color creed national origin ancestry sex marital status disability religious or political affiliation age sexual orientation or gender identity. The City encourages people of all backgrounds to apply including people of color immigrants refugees women LGBTQ people with disabilities veterans and those with diverse life experience.

  Background Check

  This hiring process involves a background check of conviction and arrest records in compliance with Seattles Fair Chance Employment Ordinance SMC 14.17. Applicants will be provided with an opportunity to explain or correct background information.

  Why Join the City of Seattle

  The City of Seattle recognizes that every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior our personal commitments and the ways that we courageously share our views and encourage others to do the same. To cultivate an antiracist culture we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures unlearn the way things have always been done and provide equitable processes and services.

  Accommodation

  We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment.

  For questions regarding this recruitment or if you require an accommodation please contact Alfreda Wilson at .

  #LI-FW1

  #LI-Hybrid