Quality Assurance Analyst

to support and maintain Background Record Check (BRC) applications. This position encompasses functional testing production support and assistance for the Contact Center and Background Record Check Staff to ensure high system reliability data integrity and an exceptional user experience for internal and external stakeholders.QA Analyst The Executive Office of Education is seeking a detail-oriented

• The successful candidate will demonstrate proficiency with SQL some automated testing techniques JIRA (including Xray) and foundational administrative tasks complemented by strong analytical troubleshooting and professional communication skills.

Provides expert quality assurance services

Performs and leads tests to ensure that all systems meet minimum standards and requirements

Works closely with applications team

Creates complex test data for applications documents testing data

Devises improvements to current procedures and develops models of possible future configurations

Performs complex workflow analysis and recommends improvements.