Qualification Engineer

Summary

The Qualification Engineer acts as the bridge between the customer and the manufacturing organization ensuring that new products material changes equipment modifications and process improvements are successfully qualified approved and implemented. Their success is measured by achieving timely customer approvals while maintaining product quality compliance and customer satisfaction. They are responsible for ensuring products materials processes or manufacturing changes meet customer requirements and obtain customer approval before implementation. They serve as the key interface between the customer and internal teams ensuring successful qualification validation and ongoing compliance.

Essential Functions

Lead customer qualification and approval activities.

Coordinate product material and process qualification programs.

Ensure all customer requirements are understood and satisfied.

Manage qualification timelines and deliverables.

Act as the primary technical contact for qualification-related activities.

Communicate project status risks and qualification results.

Coordinate customer audits visits and technical reviews.

Address customer questions and concerns regarding product performance and compliance.

Develop qualification plans and protocols.

Coordinate laboratory pilot and production trials.

Analyze qualification data and prepare reports.

Ensure testing demonstrates compliance with customer specifications.

Prepare qualification packages and technical documentation.

Manage customer submissions and approval records.

Support compliance with industry and customer standards.

Maintain traceability of qualification activities and approvals.

Assess customer impact from material process equipment or supplier changes.

Lead customer notification and approval processes.

Manage requalification activities when changes occur.

Ensure customer-required change control procedures are followed.

Work closely with Manufacturing Quality R&D Engineering Sales and Supply Chain teams.

Coordinate activities required to achieve customer approvals.

Drive issue resolution during qualification activities.

Support new product introductions and customer launches.

Investigate customer complaints and qualification failures.

Conduct root cause analysis.

Implement corrective and preventive actions (CAPA).

Identify opportunities to improve qualification efficiency and customer satisfaction.

Additional Responsibilities

• Manage new customer product qualifications.
• Support product and process validation.
• Coordinate production trials and sample submissions.
• Track qualification status and approvals.
• Prepare technical presentations and reports.
• Participate in customer meetings and audits.
• Respond to technical inquiries and requests.
• Support commercial teams during product introductions.
• Qualification reports.
• Control plans.
• Process capability studies.
• Material certifications.
• Change notifications.
• Quality documentation packages.

Qualifications

Competencies

Product and process qualification

Statistical analysis and data interpretation

Root cause analysis

Quality systems and auditing

Technical documentation

Change management

Manufacturing process knowledge

Education and Experience

Bachelors degree in Materials Science Metallurgy Materials Engineering Engineering or a related technical field; OR 25 years of relevant technical manufacturing laboratory materials quality or data-analysis experience in lieu of a bachelors degree.

Basic to intermediate knowledge of materials science metallurgy metals processing or manufacturing principles.

Special Skills

Customer relationship management

Communication and presentation skills

Project management

Negotiation and influencing

Problem-solving

Organization and attention to detail

Additional Notes

Proof of US citizenship nationality and/or permanent resident status in order to comply with all applicable export and import laws and regulations

Physical Dimensions

PHYSICAL DEMANDS THE PHYSICAL DEMANDS DESCRIBED HERE ARE REPRESENTATIVE OF THOSE THAT MUST BE MET BY AN EMPLOYEE TO SUCCESSFULLY PERFORM THE ESSENTIAL FUNCTIONS OF THIS JOB. REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS.

Ability to work in industrial surroundings.

WORK ENVIRONMENT THE WORK ENVIRONMENT CHARACTERISTICS DESCRIBED HERE ARE REPRESENTATIVE OF THOSE AN EMPLOYEE ENCOUNTERS WHILE PERFORMING THE ESSENTIAL FUNCTIONS OF THIS JOB. REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS.