Purdue Global Records Auditor

The Records Auditor will provide support to Purdue University Global. Building on Purdue Universitys mission to provide greater access to affordable high-quality education Purdue Global is a public nonprofit institution offering a world-class education online.

Successful candidates in this role will reside in the West Lafayette IN area or within a commutable distance. The site is located at 2250 Northwestern Ave. West Lafayette Indiana 47906.

Work Location: Hybrid On-site training followed by a hybrid schedule (3 days on-site 2 days remote)

Schedule Details: This position may require on-site attendance during the initial training period. After successful completion of training the role will transition to a hybrid schedule with 3 days per week on-site and 2 days remote.

This is a full-time position.

The Records Auditor is a member of the Office of the Registrar and is primarily responsible for completing various tasks related to updating maintaining sending and verifying student records. The daily responsibilities of each Records Auditor will vary depending on the team to which they have been assigned. This position is expected to conduct this work to the highest standards of confidentiality accuracy integrity timeliness and service.

What to expect in this role:

The Records Auditor performs departmental tasks adhering to documented processes efficiency/productivity metrics and established service levels to ensure the balance of extraordinary service accuracy and efficiency. These tasks may include but are not limited to:

Processing grade changes in accordance with policy

Fulfilling transcript enrollment verification and deferment requests

Auditing records for enrollment and graduation requirements

Printing and mailing diplomas and related materials

Conducting email interactions with the goal of extraordinary customer service

Receiving and processing incoming documents and routing them to the next steps in processes

Processing status changes and similar updates to student records

Archiving and digitizing files

This role will contribute to process improvement and to a collaborative positive and supportive work environment:

Identifying problems improvements and errors and proactively and professionally raising these to the attention of appropriate management

Actively engaging in and contributing to a culture of constant process improvement

Contributing daily to a collaborative positive and supportive work environment

Other duties as assigned in accordance with department objectives.

• Associates Degree
• Two (2) years of clerical and/or administration experience
• Equivalent combination of education and/or experience may substitute for minimum education requirements.

What were looking for:

Ability to learn and explain how student information systems content management systems and web applications work.

Proficient in Microsoft Office and Google Workspace with specific knowledge of Excel and Google Sheets

High level of accuracy and meticulous attention to detail

Ability to work independently with light supervision balance competing demands for time and prioritize workload to meet deadlines

Ability to follow processes collaborate work effectively on a team and maintain a positive attitude

Ability to handle sensitive and confidential information with discretion.

Excellent written and verbal communication skills.

Strong customer service skills

Strong interpersonal skills with the ability to effectively communicate with a professional demeanor with people at all levels within the organization.

Compensation Information:
Administrative and Operational Support 2
Pay Band S040
Job Code#

Link to Purdue Universitys Compensation Guidelines: Information:

This is a full-time hourly position. The target wage for this position is $20.00/hour.

Purdue University Global will not sponsor employment authorization for this position.

A background check will be required for employment in this position.

We ask that our remote employees have access to a reliable internet connection and a dedicated properly equipped workspace that is free of distractions. You may wish to review the Purdue Virtual Meeting Professional Standards.

FLSA: Non-Exempt (Eligible For Overtime)

Purdue University is an equal opportunity/equal access university

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