Public Service Manager III Application Director

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Office of Information Technology

Opening Date:September 28 2026

Closing Date:October 09 2026

Grade/ Admin Unit:34 / Confidential

Job Class Code:MH34
Salary:$97354.40 - $138240.96*/Hourly (*Includes a 10% recruitment and retention stipend)
Position Number:

Location:Augusta

Telework: Available

Currently this position is not eligible for visa sponsorship or STEM OPT extensions.

OVERVIEW:

The Department of Administrative and Financial Services (DAFS) Maine Office of Information Technology (MaineIT) provides information technology support to over 13000 employees and oversees large scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies.

MaineIT is seeking a highly creative Enterprise Data Services director who will represent our core CARE values in all that they do. At MaineIT our CARE values represent how we:

• Practice Customer-focus ensuring that our customers are heard and their needs are met.
• Hold ourselves to a high level of Accountability by being transparent with our stakeholders.
• Maintain an effective level of Responsiveness by providing timely updates in a proactive manner.
• Strive to provide Empathy driven people-focused services by applying emotional intelligence skills and behaviors.

JOB DESCRIPTION:

The Director of Applications is a senior technology leader responsible for shaping and delivering the State of Maines enterprise application this role you will partner closely with MaineITs executive leadership fellow directors and agency partners to ensure that technology solutions effectively support statewide goals deliver value and enable longterm modernization.

You will provide strategic direction and operational leadership for multiple application development and support teams. This includes setting vision and priorities overseeing application portfolios guiding modernization efforts and ensuring reliable secure and highquality application services across executive branch agencies. You will manage application budgets lead planning and execution of major technology initiatives and provide oversight of vendordeveloped solutions to ensure alignment with enterprise standards and business needs.

A key part of this role is leadership excellence. You will build and develop highperforming teams foster a culture of continuous improvement and promote modern delivery practices and technologies. You will guide system design for largescale complex environments and lead policy and planning assignments that influence enterprise technology direction.

Success in this position requires strong relationshipbuilding and collaboration skills. You will serve as a trusted partner to agency leadership negotiating priorities balancing competing demands and driving shared outcomes across organizational boundaries. As part of the Enterprise Shared Services leadership team you will work with other Application Directors to align investments standardize practices and advance the States digital strategy.

The Director of Applications operates with significant autonomy and is expected to bring strong strategic thinking sound judgment and a commitment to service excellence in support of Maines mission and the citizens it serves.

RESPONSIBILITIES:

Position duties include but are not limited to:

• Managing strong partnerships and ensuring effective service delivery.

• Ensuring alignment with MaineITs mission and strategy to drive efficiency.

• Building managing and inspiring a high-performing technical team to maximize the value of the service portfolio.

• Collaborating with the finance team on budget tracking and forecasting.

• Continuously improving work intake and prioritization processes.

• Developing teams and IT sourcing strategies within functional business areas.

• Prioritizing work communicating clearly and delivering well-architected systems on time and within budget.

• Participating in the design review and evaluation of technical solutions.

• Ensuring the application team has the necessary knowledge skills and abilities.

• Overseeing the delivery of high-quality outputs and deliverables.

• Implementing and maintaining operating policies to manage risk.

• Contributing to the development of strategies for modernizing service delivery.

• Approving application deployments on behalf of the CIO.

• Ensuring performance appraisals are completed on or before anniversary dates.

• Leading designated initiatives on behalf of the MaineIT senior leadership team.

• Overseeing the creation and quality of contracts and amendments ensuring vendors are held accountable for delivering services in accordance with MaineIT policies and procedures.

• Effectively embracing and applying matrix management practices.

KNOWLEDGE SKILLS AND ABILITIES REQUIRED:

• Strong communication and presentation skills with the ability to convey complex technical concepts to both technical and nontechnical audiences.

• Ability to translate business needs into technology strategies and solutions that align with enterprise priorities.

• Solid understanding of application and system architecture modern development practices and secure scalable solution design.

• Experience managing application portfolios budgets and multiyear investment planning.

• Skilled in vendor and contract management including state procurement processes.

• Excellent interpersonal skills including relationship building collaboration negotiation and strategic thinking.

• Ability to use data and analytics to guide decisions evaluate risks and improve performance.

• Strong adaptability with the ability to shift priorities manage ambiguity and respond to evolving agency needs.

• Proven leadership experience developing teams driving modernization efforts and leading organizational or technology change.

• Ability to contribute to enterprise planning governance and policy development across multiple agencies.

MINIMUM QUALIFICATIONS:

Masters or bachelors degree in Computer Science Computer Information Systems or Business Information Systems or a related field of study or equivalent experience. A minimum of 10 years of a combination of related post-secondary education technical certifications or technology related work experience. Related training internship experience etc. may be credited as equivalent experience.

Preference will be given to candidates with the following skills or experience:

Relevant experience in Application Architecture & Integration Software Development Lifecycle & Quality Assurance Technical Acumen & Emerging Technology Vendor Selection & Contract Management Risk & Compliance Oversight Performance Monitoring & metrics Continuous Improvement & Process Optimization Cross-functional Collaboration & Stakeholder management problem solving and decision making.

APPLICATION INSTRUCTIONS:

Pleasesubmita cover letter along with a current resumeand three (3) professional references.

In order forus to properlydetermineif you meet the minimum qualifications for any posting you must be sure your resume includes the month and year for any relevant experience listed. Your resume should include the duties and responsibilities associated with each position. Any experience that was not full-time employment should be identified as such.

CONTACT INFORMATION:Formore information orquestions specific to the position please contact

The selected candidate willbe requiredto pass the required background checks (fingerprinting may berequired) as a condition of employment.

Benefits of working for the State of Maine:

No matter where you work across Maine state government you find employees who embody our state mottoDirigo or I leadas they provide essential services to Mainers every day. We believe in supporting our workforces health and wellbeing with a valuable total compensation package including:

• Work-Life Balance Rest is essential. Take time for yourself using13 paid holidays 12 days of sick leaveand3 weeks of vacation leaveannually. Vacation leave accrual increases with years of service and overtime-exempt employees receive personal leave.
• Health Insurance Coverage The State of Maine pays85%-100%of employee-only premiums($11857.68-$13950.24annual value) depending on salary. Use this chart to find thepremium costsfor you and your family including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.
• Dental Insurance The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan The State of Maine contributes 18.86% of pay to the Maine Public Employees Retirement System (MainePERS) on behalf of the employee.
• Gym Membership Reimbursement Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness The State of Maine is a qualified employer for this federal program. For more information visit theFederal Student Aid office.
• Living Resources Program Navigate challenging work and life situations with our employee assistance program.
• Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a childincluding fathers and adoptive parentsreceiveforty-two (42) consecutive calendar days of fully paid parental leave. Additional unpaid leave may also be available under theFamily and Medical Leave Act.
• Voluntary Deferred Compensation Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

Theres a job and then theres purposeful transformative work. Our aim is to create a workplace where you can learn grow and continuously refine your skills. Applicants demonstrate job requirements in differing ways and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and our process ensures an inclusive environment to applicants of all backgrounds including diverse race color sex sexual orientation or gender identity physical or mental disability religion age ancestry national origin familial status or genetics.

If youre looking for a great next step and want to feel good about what you do wed love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If youre currently reading this and hesitating to apply for that reason we encourage you to go for it! Let us know how your experience and passion set you apart.

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