PUBLIC SAFETY DISPATCHER Field Unit Local Hire Auth (FUL)
Job Location:
Estes Park, CO - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
You will serve as a PUBLIC SAFETY DISPATCHER -Field Unit Local Hire Auth (FUL) . The purpose of this position is to serve in a Communications Center that provides public safety
dispatch operation in public safety emergency response.
You may be required to travel overnight away from home up to 5 nights per month.
First time hires to the Federal government normally start at the step 1 rate.
Some of the major duties you will perform include but are not limited to the following:
- Coordinate initial emergency response evaluating incidents soliciting all necessary information and applying judgment according to interagency guides protocols and pre-plans.
- Receive and evaluate emergency calls soliciting information to initiate an appropriate response of emergency services personnel acquiring critical information (law enforcement fire medical search and rescue etc.) from the public and other public safety agencies.
- Use a variety of specialized computer programs such as NCIC (National Criminal Information Center) NLETS (National Law Enforcement Telecommunications System) and CAD (Computer Aided Dispatch) in the performance of dispatch duties.
- Complexity of communication center will vary by park location. Centers may perform multi-jurisdictional all-risk incidents (law enforcement wildland fire structural fire aviation intelligence medical search and rescue and other emergency services) and/or serve at an inter-agency level (collaborate with federal state county and local agencies).
- At the GS-7 and GS-8 grade levels employees will serve as the senior dispatcher on staff providing orientation training and leadership for lower graded or new dispatchers. At this level dispatchers are expected to be able to troubleshoot issues and contribute to more efficient operations by reviewing and making recommendations for improvement of operating procedures.
- Must provide proof of U.S. citizenship.
- Appointment subject to background investigation and favorable adjudication.
- Males born aftermust be registered for Selective Service.
- Direct Deposit participation required.
- Successfully pass the E-Verify employment verification check. To learn more visit possess and maintain a valid drivers license throughout employment.
- Must indicate on your resume you can speak write and read English
- You may be required to work on-call evenings weekends holidays overtime and shift work.
- Pre-employment and random drug testing are required. You will not be appointed to the position if a verified positive drug test is received.
- You are required to wear a uniform and comply with the uniform standards. A uniform allowance will be provided.
- You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
- Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.
This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest meet the organization goals and mission of the agency and/or otherwise promote the efficiency of the determining if your employment advances the public interest the agency will consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
*Additional Requirements located under qualifications*
Requirements Continued:
Under applicable law the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies in writing that the individuals employment should continue and that their appointment should be the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period such appointments are terminated.
Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.
QUALIFICATIONS:
All qualifications must be met by the closing date of this announcement-07/27/2026-unless otherwise stated in this vacancy announcement. All candidates must also meet Time-in-Grade requirements.
Minimum Qualification Requirements: To qualify for this position you must meet the following minimum qualifications:
To qualify for this position at the GS-05 grade level you must possess one of the following minimum qualifications by close of the announcement:
- Specialized Experience Requirement: you must possess at least one full year of specialized experience equivalent to the GS-04 level in the Federal service (obtained in either the public or private sectors). Specialized experience is defined as demonstrated experience: Perform work that provides familiarity with public safety policies and procedures such as but not limited to working as a security guard law enforcement officer or emergency responder (medical or search and rescue); relay information from callers using a multi-line telephone or multi-frequency radio system to initiate a response; serve as a dispatcher for safety or non-safety services (i.e. perform dispatch functions on a fire construction site other). You must include hours per week worked. -OR-
- Education: Successful completion of at least 4 years of education above high school (120 semester hours or 180 quarter hours) leading to a bachelors degree from an accredited college or university. One full year of academic study is 30 semester hours. You must include transcripts. You must include transcripts. -OR-
- Combination of education and experience - Possession of an equivalent combination of education and experience (only education in excess of the first 60 semester ours (i.e. beyond the second year) is creditable toward meeting the specialized experience requirement).. Then take the number of months of full-time experience and divide by 12 months. Add the percentages together. The total must equal at least 100 percent to qualify. You must include transcripts.
To qualify for this position at the GS-06 grade level you must possess one of the following minimum qualifications by close of the announcement:
Specialized Experience Requirement at the GS-05 Level: Provide dispatch and/or call taking services related to public safety (medical law enforcement search and rescue fire or other emergencies/public safety related); operate computer systems such as but not limited to National Criminal Information Network (NCIC) National Law Enforcement Telecommunications System (NLETS) Computer Aided Dispatch (CAD) or similar systems that aid in public safety dispatching to run queries and document communications.
To qualify for this position at the GS-07 grade level you must possess one of the following minimum qualifications by close of the announcement:
Specialized Experience Requirement GS-06 Level:: Provide dispatch and call taking services in a communications center that provides public safety (medical law enforcement search and rescue fire or other emergencies/public safety related) dispatch operation in a complex environment (i.e. remote/urban environment wildland fire or other complex environments or situations); coordinate responses to emergency incidents by initiating response of personnel and equipment according to agency protocols and providing communication and logistical support to responders; operate computer systems such as but not limited to National Criminal Information Network (NCIC) National Law Enforcement Telecommunications System (NLETS) Computer Aided Dispatch (CAD) or similar systems that aid in public safety dispatching to run queries and document communications.
To qualify for this position at the GS-08 grade level you must possess one of the following minimum qualifications by close of the announcement:
Specialized Experience Requirement GS-07 Level:: provide dispatch and call taking services in a communications center that provides public safety (medical law enforcement search and rescue fire or other emergencies/public safety related) dispatch operation in a complex environment (i.e. remote/urban environment serves more than one division unit jurisdiction and/or agency or other complex situations); coordinate responses to emergency incidents by initiating response of personnel and equipment according to agency protocols and providing communication and logistical support to responders; operate computer systems such as but not limited to National Criminal Information Network (NCIC) National Law Enforcement Telecommunications System (NLETS) Computer Aided Dispatch (CAD) or similar systems that aid in public safety dispatching to interpret information run queries and document communications; review internal operating procedures and systems related to public safety to make recommendations for improvement; provide technical guidance orientation and training to new employees or lower level dispatchers.
Volunteer Experience: Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
You may only substitute education at the GS-05 level: You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name school name grades credit hours earned major(s) grade point average or class ranking and date the degree was conferred if applicable. A typed list of courses grades semester/quarter hours GPA etc. will not be accepted. Non-submission may result in being rated not qualified for the position. Unofficial transcripts are acceptable but if you are selected for this position and you used your education to qualify you must provide official transcripts before you begin work.
Foreign Education: To receive credit for education completed outside the United States you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. Recognition of Foreign Qualifications U.S. Department of Education. information This position will be filled under the Field Unit Local Hiring Authority. Eligibility is limited to applicants who reside within the defined local commuting area at the time of application. For this announcement the local commuting area is the area from which individuals can reasonably commute to the duty station under normal conditions. The defined vicinity for this position is: 50 miles from 1000 US Highway 36 Estes Park CO. You must provide proof of residency within the defined vicinity (e.g. mortgage or property deed lease/rental agreement utility bill insurance policy etc.). See the Required Documents section for information on how to verify current residence. Additional vacancies may be filled using this job announcement. Working Conditions: The work is normally performed in a well-lighted and temperature-controlled room. Noise levels are routinely high due to electronic equipment telephones radios and other discussions ongoing in the performance of duties. The setting is typically confined and secure and entrance and egress is controlled. During the training period and/or on other occasions the incumbent will be assigned to accompany field law Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent temporary or term position. A Federal employee who is transferring from another component bureau or Federal agency and who does not meet the conditions under 5 CFR 575.102 is not eligible for a recruitment incentive.
Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position existing work at the higher grade level and recommendation by the positions supervisor.
Physical Demands: Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communications Center. The dispatcher is considered an essential employee meaning he/she is required to work most holidays report for duty during adverse weather conditions and be expected to work for long hours exceeding normally scheduled shifts in case of emergencies. Position is sedentary with high amounts of stress. Incumbent is subject to shift work rotating shift work and uncommon tours of duty. Work requires use of the voice in vocal communications for periods of hours at a time. Voice must be clear audible and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. Incumbent must be able to read critical information from multiple sources including computer screen fax and written log quickly and accurately. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment and to maintain written logs. Ability to lift 20 pounds.
enforcement personnel in patrol vehicles to learn or gain a more detailed familiarization with agency field operating procedures and jurisdictional boundaries. Incumbent may not leave the center unless relieved by another qualified dispatcher.
The duties of this position are NOT suitable for telework.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
