Prosthetic Representative (Service Chief)
Job Location:
West Palm Beach, FL - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
The Prosthetic Representative (Service Chief) serves as the senior leader overseeing the Prosthetic and Sensory Aids Service (PSAS) at the West Palm Beach VA Healthcare System. This role is responsible for directing all phases of PSAS operations ensuring Veterans receive high-quality prosthetic and sensory aid support across inpatient outpatient and domiciliary services.
- You must be a U.S. Citizen to apply for this job.
- All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
- Selective Service Registration is required for males born after 12/31/1959.
- Must be proficient in written and spoken English.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Must pass pre-employment physical examination.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Complete all application requirements detailed in the Required Documents section of this announcement.
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
English Language Proficiency. Candidates will not be appointed under authority of 38 U.S.C. chapters 73 or 74 to serve in a direct patient-care capacity in VHA who are not proficient in written and spoken English. See Chapter 2 section D paragraph 5a this part.
Experience and Education. Individual must meet at least one of the requirements below.
- Experience. One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research analyze comprehend and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing spreadsheet development and database management; and ability to work independently and as a member of a team;
- Education-Transcripts Submitted. A bachelors degree from an accredited educational institution AND at least 24 semester hours in course work related to health care public administration or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy physical therapy kinesiotherapy social work psychology prosthetics orthotics respiratory therapy assistive technology business law leadership healthcare public administration or business management. This course work may have been completed within the degree or in addition to the degree;
- Experience/Education Combination. Equivalent combinations of experience and education are qualifying.
Experience. At least one year of experience equivalent to the GS-12 grade level. Knowledge skills and abilities at the GS-12 grade level are:
- Leadership and managerial skills including skill in interpersonal relations and conflict resolution to deal with employees team leaders and managers.
- Ability to perform the full range of supervisory duties including responsibility for assignment of work to be performed; evaluation of performance; selection of staff; and recommendation of awards advancements and disciplinary actions.
- Ability to manage a health care program that provides home medical equipment rehabilitation services home oxygen visual or hearing impairment devices assistive technology orthotics or prosthetics.
- Skill in coordinating work flow and work assignments.
- Ability to counsel patients and work effectively with a clinical team to resolve conflict.
- Knowledge of directives handbooks clinical practice guidelines and regulations that apply to Prosthetic and Sensory Aids Service to resolve complex controversial or precedent-setting matters.
- Ability to manage specialty prosthetic services. This includes the ability to provide specialty services based on the unique needs of the patient.
- Skill and ability to effectively advise senior management officials.
- Ability to manage a health care program that provides home medical equipment rehabilitation services home oxygen visual or hearing impairment devices assistive technology orthotics or prosthetics.
- Ability to supervise/manage through subordinate supervisors the activities of prosthetic representatives that have diverse functions.
- Ability to establish and monitor productivity standards and production and performance priorities.
Reference: For more information on this qualification standard please visit full performance level of this vacancy is GS-13.
Physical Requirements: Pre-placement and periodic physical examinations are required for hybrid occupations to ensure workers are placed in positions where they can perform the essential functions of their job including their physical mental and emotional capacities without endangering their health or the health of their co-workers. See VA Directive and Handbook 5019 for additional information.
Important Note Regarding Education and Transcripts: Transcripts must be submitted with your application package.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges universities schools or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit:
Whole Health Statement: The VA Sunshine Healthcare Network (VISN 8) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care you will operate in a model that is based in a partnership across time seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veterans community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor Americas Veterans by providing exceptional health care that improves their health and well-being.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement nor does it guarantee further consideration for additional positions.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38 and are not covered by the Schedule A excepted appointment authority.
If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
Chief
