Prosthetic Representative

VA Careers - Prosthetics: incumbent works on a full range of developmental prosthetic and sensory aids assignments for PSAS. Serves as a Prosthetic Representative completing segments of prosthetic and sensory aids assignments projects activities and long-and-short term program goals.

GS5 Level - Serves as an entry-level basic trainee Prosthetic Representative performing a variety of technical administrative and analytical prosthetic related assignments. Works closely with supervisor and PSAS senior-level staff to receive advice and guidance on a full range of all prosthetic and sensory aids developmental assignments projects and sensory aids developmental assignments projects and activities.

GS-7 Level - Serves as an advanced trainee Prosthetic Representative performing a variety of technical administrative and analytical prosthetic related assignments. Obtains formal and informal on-the-job-training and exposure on the full range of Prosthetic Representative duties. Receives review advice and guidance from more senior PSASs staff regarding complex developmental assignments projects activities and long-and-short term program goals as it relates to prosthetic and sensory aids.

GS-9 Level Performs technical administrative and analytical prosthetic related assignments for the PSAS. Duties are typically performed independently with minimal supervision. Provides training advice and guidance related to statistics data analysis budgeting contracting procurement inventory management human resources etc.

GS-11 Level Serves as a Prosthetic Representative completing a variety of prosthetic and sensory aids assignments projects activities independently to meet PSASs long-and-short term program goals. Performs technical administrative and analytical prosthetic related assignments for the PSAS. They provide recommendations to the treatment team regarding the development of prescriptions and provide technical assistance and guidance on planning and coordination efforts to address complex patient medical and rehabilitative needs for equipment services and benefits. At this level employees may serve as the lead for the prosthetic program providing oversight of specific services within PSAS.

Duties include but not limited to:

• Ensures requests for items or services are complete and received under established timeframes. Confers with contractors vendors and other health care workers regularly regarding procurement needs referring to senior staff for guidance as needed.
• Monitors contracts for compliance to the statement of work; and receives analyzes and completes requests for prosthetic equipment and services.
• Reviews interprets and applies laws concerning benefits available to disabled patients. Maintains awareness regarding medical and psychological problems related to patients need to use prosthetic devices. Maintains a specialized knowledge and understanding of the fabrication and satisfactory fitting of prosthetic devices.
• Prepares minutes and/or correspondence to veterans health care officials regarding prosthetics needs and requirements and clinic decisions and recommendations. Assists in preparing local standard operating procedures/policies.
• Participates in home and vendor visits with a supervisor and/or senior Prosthetic Representative to authorize benefit payments reimbursement and contract compliance. Processes and authorizes service and payment of monthly Home O2 program under the guidance of PSASs senior staff or supervisor. Reviews monitors analyzes and evaluates the results of various databases prosthetics data referring to staff for guidance.

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the Required Documents section of this announcement.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Basic Requirements:

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
English Language Proficiency. Candidates will not be appointed under authority of 38 U.S.C. chapters 73 or 74 to serve in a direct patient-care capacity in VHA who are not proficient in written and spoken English.
Experience and Education. Individual must meet at least one of the requirements below.

• Experience. One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research analyze comprehend and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing spreadsheet development and database management; and ability to work independently and as a member of a team; OR
• Education. A bachelors degree from an accredited educational institution AND at least 24 semester hours in course work related to health care public administration or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy physical therapy kinesiotherapy social work psychology prosthetics orthotics respiratory therapy assistive technology business law leadership healthcare public administration or business management. This course work may have
  been completed within the degree or in addition to the degree; OR
• Experience/Education Combination: Equivalent combinations of experience and education are qualifying.

1. Ability to understand and apply processes procedures regulations and laws as it applies to purchasing and the provision of prosthetic items/services.
2. Ability to coordinate multiple requests for durable medical equipment (DME) including repairs services and benefits.
3. Ability to act as a liaison with and work effectively with health care providers patients caregivers and vendors to ensure that the most appropriate device and services are received timely.
4. Ability to monitor contractors and vendors for compliance with contract requirements.

1. Knowledge of methods to identify trends and causation factors sufficient to analyze prepared data and gather information to inform and advise management.
2. Ability to organize prioritize and monitor actions to ensure timeliness.
3. Ability to understand and articulate the benefits program options available. This includes communicating with patients caregivers health care providers and vendors.
4. Ability to apply and educate others about national VISN and facility directives policies procedures and regulations.
5. Ability to work effectively with a clinical team and provide recommendations for prosthetic devices.

1. Ability to work independently to set priorities; delegate tasks; meet multiple deadlines; analyze organizational problems; and develop and implement effective solutions to optimize quality efficiency performance and productivity.
2. Ability to work with a team to provide technical guidance plan organize and coordinate activities to effectively complete job duties of assignment such as distributing workload; and monitoring the accuracy status and progress of work.
3. Ability to communicate tactfully and effectively both orally and in writing to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels.
4. Ability to assist in staff development outcome management and strategic planning.
5. Ability to act as liaison between staff to resolve informal employee complaints and concerns.
6. Knowledge of rehabilitative treatment goals and strategies that are unique to patients in specialized programs and knowledge of those specific program requirements.