Prosthetic Clerk
Lakeland, FL - USA
Job Summary
The Prosthetics Clerk of the Prosthetics &Sensory Aids Service(PSAS) at the James A. Haley VA Hospital and clinics the individual will serve as the first point of contact for customers both internally and externally that require prosthetics serves either face-to-face(Stock Room) by telephone or by delivery.
Include but are not limited to:
- Dispense off the shelf inventory items to patients family and providers and accurately stock post the items.
- Verify eligibility for Prosthetics services through the Prosthetics package prior to issuing out any equipment to a patient family member or provider.
- Validates National Prosthetics Patient Database(NPPD) data by ensuring that proper codes are attached along with correct costing data vendor demographics to ensure line items are accurate on the patient record and purchase order.
- Reviews incoming shipments for correct quantities items and initiates action to correct deficiencies.
- Review all consults that are submitted to the Prosthetics Department and address all Urgent consults promptly as received.
- Write RTC(Return to Clinic) orders for the Prosthetics and Sensory Aids Service to notify veterans of items that must be picked up and fitted in an appointment visit.
Work Schedule: Monday-Friday 8:00am-4:30pm
Telework: Not Eligible
Virtual: This is not a virtual position.
Position Description/PD#: Prosthetic Clerk/06639A
Relocation/Recruitment Incentives: Not Authorized
- You must be a U.S. Citizen to apply for this job.
- Selective Service Registration is required for males born after 12/31/1959
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
To qualify for this position applicants must meet all requirements by the closing date of this announcement 08/28/2026.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
For a GS-05 position you must have served 52 weeks at the GS-04.
The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience and/or education as described below:
- Specialized Experience: One year of specialized experience equivalent to at least the GS-04 grade level in the Federal service that equipped me with the knowledge skills and abilities (KSAs) needed to successfully perform the duties of this position and that is typically in or related to the position being filled. Specialized experience includes: 1. Inventory all medical equipment in the Storage areas. conflict and problems in dealing with the customer constructively and appropriately 3. Pick up deliver repair inventory and return prosthetics medical equipment (i.e. manual wheelchairs walkers and accessories)
- Education: Successfully completed four (4) years of education above the high school level in any field which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business secretarial or technical school junior college college or university.
- Combination: Equivalent combination of successfully completed post-high school education (beyond the second year) and specialized experience as described above which meet the total experience requirements for this grade level.
- Accountability
- Attention to Detail
- Customer Service
- Decision Making
- Flexibility
- Integrity/Honesty
- Interpersonal Skills
- Learning
- Reading Comprehension
- Reasoning
- Self-Management
- Stress Tolerance
- Teamwork
Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: Work can be sedentary in nature at times but does require moving and lifting equipment up to 60ibs and being able to walk through the hospital for extended periods as required for deliveries. The work area is adequately lighted heated and ventilated. The applicant conducts minimally a quarterly inventory of medical equipment stock in compliance with procedures and regulatory requirements.
For more information on these qualification standards please visit the United States Office of Personnel Managements website at
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges universities schools or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit:
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC