Property Coordinator

MCB Real Estate (MCB) is a privately held fully integrated national real estate development and investment company based in Baltimore MD. As a vertically integrated company with internal development construction and commercial property management divisions MCB is involved in all facets of the real estate investment cycle. MCB manages approximately $4bn of real estate assets on behalf of its primarily institutional investment base.

MCB provides equal employment opportunities to all employees and applicants for employment and prohibits unlawful discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Additionally we are committed to fostering cultivating and preserving a culture of diversity equity and inclusion. We embrace and encourage our employees differences in age color disability ethnicity family or marital status gender identity or expression language national origin physical and mental ability political affiliation race religion sexual orientation socio-economic status veteran status and other characteristics that make our employees unique.

This employment practice applies to all terms and conditions of employment including recruiting hiring placement promotion layoff termination recall transfer leaves of absence compensation and training.

JOB SUMMARY

The Property Coordinator is an administrative role that supports the Property Manager or Senior Property Manager in the day-to-day operation of one or more commercial properties. The Coordinator provides administrative and coordination support across tenant and lease administration financial processing and facilities and vendor management helping ensure smooth well-organized daily operations.

This is a foundational role suited to someone early in their career who is organized detail-oriented and interested in building a career in commercial property management.

JOB ESSENTIAL RESPONSIBILITIES

Financial & Accounting Support

Help the Property Manager(s) resolve vendor invoicing questions including contacting vendors directly to troubleshoot billing discrepancies

Compile and organize supporting documentation for NNN reconciliations in coordination with Property Manager(s) and Lease Administration

Track rent collections and delinquency reports flagging past-due accounts for follow-up

Tenant Coordination

Coordinate the administrative logistics of tenant move-ins and move-outs (e.g. access checklists and required documentation) assisting the Property Manager(s) in coordinating with the Tenant Coordinator and Lease Administration team on lease-related notices and rent commencement paperwork

Stay informed on key lease terms and dates (e.g. operational clauses tenant requirements expirations and renewal options) for assigned properties and assist the Property Manager(s) in coordinating with the Lease Administration team as needed

Assist with incoming tenant calls emails and requests routing inquiries appropriately to support the Property Manager(s) who serves as the primary point of contact

Provide tenants with general property information and help coordinate scheduling of property services

Notify the Property Manager(s) of recurring tenant concerns or unusual situations

Help plan and coordinate tenant events and appreciation activities as directed

Facilities and Vendor Coordination

Serve as a point person for assigned properties within the MCB Mainline work order system (which uses Cove software) or other system as designated keeping tenant and property information current entering work tickets dispatching to the appropriate technician or vendor and following up to confirm completion

Distribute RFPs to vendors as directed by the Property Manager(s) and compile vendor responses into comparison summaries for review and approval

Coordinate with the designated contracts team to route approved service contracts for signature and track them through full execution

Maintain vendor contract files and certificates of insurance confirming they remain current and meet contract requirements

Assist with incoming vendor calls emails and requests routing inquiries appropriately to support the Property Manager(s) and team

Coordinate utility account transfers and setups for new acquisitions dispositions and vacating tenants

Support scheduling of property inspections preventative maintenance and contractor work (e.g. window washing) and help maintain property records site plans and operational documentation

Reporting & General Administrative Support

Assist in compiling data for property performance and operational reports

Prepare format and distribute forms spreadsheets and information packages to support the Property Manager(s)

Maintain organized digital and physical files for leases contracts and vendor records and keep tenant and emergency contact lists current

Provide general administrative support including correspondence and scheduling

Assist with special projects and other duties as assigned

KNOWLEDGE EXPERIENCE SKILLS/ABILITIES

High school diploma or equivalent required; Associates or Bachelors degree strongly preferred

Prior experience in property administration or a similar real estate-related role strongly preferred

Familiarity with commercial real estate property management terms and processes is a big plus

Familiarity with Cove or similar work order software or with real estate platforms such as MRI Yardi Nexus or Avid is a plus

Proficiency with Microsoft Office (Excel Word Outlook) required

Strong written and verbal communication skills

High degree of accuracy and attention to detail

Ability to manage multiple tasks prioritize workload and meet deadlines

Ability to work both independently and collaboratively as part of a team

CORE COMPETENCIES

Attention to Detail: Produces accurate well-organized work product with minimal errors

Organization & Time Management: Manages multiple tasks and deadlines effectively

Communication: Communicates clearly and professionally with internal teams vendors and tenants

Customer Service: Responds promptly and professionally to internal and external requests

Adaptability & Willingness to Learn: Approaches new tasks and systems with curiosity and a growth mindset

Collaboration: Works effectively with the Property Manager or Senior Property Manager vendors and other internal teams

PHYSICAL REQUIREMENTS

This position is primarily based in a corporate office setting with regular time spent on site at assigned properties. The role may involve travel between properties and walking property common areas and grounds along with extended periods of sitting and computer/keyboard use. Typing dexterity is required; minimal lifting (under 20 lbs.) standing walking and climbing may be required.

Term of Employment Notices: All job offers with MCB are contingent upon receipt of satisfactory background reports. Background reports include federal and state criminal identity and in certain job categories will include credit and/or driving record.

All employees are required as a term of employment with MCB to sign a Confidentiality Agreement.

Unless otherwise stated in the job posting all posted positions are classified as full-time regularly reporting in-person to an assigned work location.