Project Manager Operational Excellence & Technology Delivery

This position is not agency eligible.

We are seeking a highly organized data-driven Project Manager to lead enterprise technology initiatives focused on reporting business intelligence (BI) process improvement system optimization operational execution and data cleanup.

This is a high-visibility role for a strong operator who thrives in fast-paced environments and enjoys solving complex problems improving processes and leading cross-functional teams. You will serve as a key partner to leadership technical teams and stakeholders to ensure successful execution operational excellence and exceptional customer satisfaction.

• Lead the planning execution and delivery of enterprise technology and operational initiatives across multiple agencies/business units.
• Manage schedules risks blockers escalations logistics and quarterly delivery goals.
• Develop and present executive-level reporting dashboards KPIs and bi-weekly program updates covering budget progress risks and performance metrics.
• Build and maintain BI reporting and analytics using tools such as Power BI Excel Tableau or similar platforms.
• Drive process improvement initiatives to increase operational efficiency improve customer experience and strengthen reporting accuracy.
• Lead system and data cleanup efforts ensuring inventory accuracy reporting integrity and optimized workflows.
• Partner with agency leadership and technical teams to coordinate technology deployments manage expectations and ensure successful outcomes.
• Provide leadership and coordination across teams to ensure professionalism responsiveness and high-quality service delivery.
• Support inventory planning purchasing coordination and operational reporting.

• 5 years of Project or Program Management experience in IT infrastructure operations desktop deployment endpoint lifecycle asset management or enterprise technology programs.
• Strong experience with:
  • Executive reporting & BI dashboards
  • Process improvement & workflow optimization
  • Data cleanup reporting accuracy and operational analytics
  • Cross-functional stakeholder management
• Experience using Power BI Tableau advanced Excel or similar reporting tools.
• Exceptional organizational analytical and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced highly visible environment.
• Strong communication and relationship management skills.

• Experience leading technology deployment infrastructure or enterprise operational programs.
• Lean Six Sigma (Green Belt or Black Belt) preferred.
• Experience supporting government municipal or enterprise environments.
• PMP Agile or Scrum certification preferred.

Youll have the opportunity to lead high-visibility enterprise initiatives improve business processes through data-driven insights and make a measurable impact on operational performance and technology delivery.

If you enjoy building order from complexity using data to drive decisions and leading high-impact operational initiatives wed love to hear from you.