Project Manager – Multifamily Property Maintenance

Sustainable Comfort Inc. (SCI) is a Worcester-based company focused on creating improving and managing sustainable multifamily housing. Our work spans property management construction building performance energy efficiency and green building consulting throughout the Northeast.

We are looking for a Project Manager Multifamily Property Maintenance to oversee maintenance operations and property improvement projects across our portfolio of multifamily properties.

This role is a great fit for someone who understands buildings knows how to coordinate people and projects and can confidently prioritize maintenance needs while keeping property owners tenants employees and contractors informed.

What Youll Do

The Project Manager is responsible for managing field maintenance operations for a portfolio of properties in various phases of development construction lease-up and ongoing operations. This includes routine and preventative maintenance planned property improvements emergency response and construction or maintenance projects as needed.

You will work closely with the Property Manager and oversee Maintenance Technicians and building trade subcontractors to ensure properties are well maintained and maintenance needs are addressed efficiently and appropriately.

Key responsibilities include:

• Manage day-to-day maintenance needs across a portfolio of multifamily properties.

• Assess tenant maintenance requests and determine urgency scope and appropriate response.

• Coordinate Maintenance Technicians contractors vendors and building trade subcontractors.

• Ensure maintenance issues are addressed appropriately and keep relevant parties informed of progress delays changes in scope and costs.

• Oversee planned property improvements repairs and other maintenance-related projects.

• Develop and maintain procedures for preventative property inspections move-in and move-out inspections emergency response and other maintenance activities.

• Document maintenance operations and ensure work performed is appropriately tracked and recorded.

• Monitor maintenance and project expenses and work to complete projects within established budgets.

• Provide input on capital needs and assist with completing capital and asset planning projects.

• Supervise Maintenance Technicians including setting expectations monitoring performance providing feedback and completing annual performance reviews.

• Build and maintain positive relationships with property owners by proactively communicating about property needs concerns and ongoing work.

• Communicate effectively with tenants property owners neighbors vendors contractors and other stakeholders.

• Collaborate with the broader property management team to address maintenance leasing and property-related issues in a timely and coordinated manner.

• Maintain a professional and positive presence when representing SCI and the properties we manage.

What Were Looking For

Were looking for someone who is organized responsive comfortable making decisions and able to manage multiple priorities across different properties.

Ideal candidates will have:

• A bachelors degree in construction management engineering real estate business or a related field or equivalent relevant experience.

• Field experience or working knowledge of building trades such as plumbing electrical HVAC carpentry general construction or property maintenance.

• An interest in multifamily real estate building operations construction property management or sustainable buildings.

• Experience coordinating contractors vendors maintenance staff or construction-related work.

• Strong organizational skills and the ability to independently prioritize competing needs.

• Excellent written and verbal communication skills.

• Strong customer service skills and the ability to communicate professionally with tenants property owners contractors and coworkers.

• Comfort using computers mobile devices apps and cloud-based software to communicate and document work.

• A valid drivers license.

• An OSHA 10-Hour Card or the ability to obtain one within 90 days of employment.

Benefits & Perks

• Salary: $58000$78000 annually

• Health Insurance Reimbursement: Up to $600 per month toward eligible health insurance costs after 90 days of employment

• 401(k) Retirement Plan: Company match of up to 6%

• Unlimited Paid Time Off

• Paid Holidays

• Life Insurance: $10000 employer-paid policy

About SCI

At SCI our work is centered around making multifamily buildings better for the people who live in them and the communities around them. Youll have the opportunity to work across a diverse portfolio of properties while helping shape how we approach proactive sustainable property maintenance.

We value people who take ownership communicate openly solve problems and arent afraid to jump in when something needs to get done.

If you have experience in property maintenance construction building trades facilities or multifamily property management and are ready to take on a broader management role wed like to hear from you.