Project Manager, IT OCM Communications

POSITION SUMMARY

The Project Manager OCM Communications plays a key role in driving user awareness engagement and adoption across IT-led projects and deployments. This role is responsible for designing and executing effective communication strategies that support organizational change initiatives ensuring that stakeholders are informed prepared and engaged throughout the change lifecycle.

As part of the BRM and OCM function this role partners closely with business stakeholders IT teams and leadership to deliver clear consistent and impactful messaging aligned with business goals and Vertiv standards. The role contributes directly to successful adoption outcomes measured through communication effectiveness user readiness and feedback mechanisms and serves as the single point of accountability for OCM communications execution across assigned initiatives. This role supports the BRM Sr. Manager OCM & Deployments by leading communications workstreams across key projects/programs.

RESPONSIBILITIES

OCM Communications & Engagement

• Execute OCM communication plans aligned to project objectives timelines and stakeholder needs

• Establish and manage communication cadence aligned with deployment milestones and leadership expectations

• Manage communications intake and tracking (e.g. request forms comms tracker) ensuring compliance with OCM governance and alignment to deployment milestones

• Create and manage multi-channel communications including:

• Email campaigns and broadcast messaging

• Newsletters and updates

• SharePoint and Microsoft Teams content

• Leadership presentations

• Produce high-quality communication materials such as:

• End-user communications and FAQs

• Adoption and readiness messaging

• Stakeholder updates and reports

Stakeholder Collaboration

• Partner with BRMs project managers SMEs and leadership to:

• Gather communication requirements

• Validate messaging and key decisions

• Ensure alignment across initiatives

• Act as a communications advisor recommending messaging approaches timing and channels based on change impact

• Monitor and manage inbound deployment communications (e.g. shared mailbox) triage questions/issues and coordinate timely follow-ups with project teams (PMs/CMs/SMEs)

• Support stakeholder engagement activities and feedback loops

Digital Platforms & Collaboration

• Own and maintain SharePoint and Microsoft Teams sites as centralized communication hubs

• Define and maintain content structure navigation and archival standards

• Support SharePoint governance activities including permissions management to ensure secure and consistent collaboration aligned with organizational standards

• Ensure content is organized accessible and up to date

• Promote collaboration and knowledge sharing across teams

Adoption & Readiness Support

• Support OCM activities including:

• Audience analysis and stakeholder mapping

• User readiness communications

• Reinforcement messaging post-deployment

• Support readiness checkpoints and go live communications aligned with OCM governance and deployment criteria

• Partner with change/training leads to update or create end-user enablement materials (job aids training updates FAQs) aligned to communications and release changes

• Track and report on communication effectiveness and adoption metrics

Continuous Improvement

• Gather feedback and insights to improve communication strategies

• Apply best practices and lessons learned from prior deployments

• Support innovation in communication approaches and tools

QUALIFICATIONS

• Bachelors degree in Information Technology Communications Business or a related field (or equivalent experience).

• 2 years of industry experience in Information Technology with a focus on OCM / Deployment Practice.

Preferred Experience

• Experience in a global organization

• Familiarity with OCM methodologies

• Experience working with cross functional and remote teams

• Experience supporting phased or wave based global deployments

• Ability to successfully engage in multiple initiatives simultaneously is required

• Experience supporting IT projects system deployments or digital transformation initiatives.

The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES:Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture
• CustomerFocus
• Operational Excellence
• Innovation
• Financial Strength

VERTIVBEHAVIORS

• Ownit
• Actwith urgency
• Foster acustomer-first mindset
• Thinkbigandexecute
• Lead byexample
• Drivecontinuous improvement
• Learn andseek out development
• Promote transparent & open communication

About Vertiv

Vertiv(NYSE: VRT)brings together hardware software analytics and ongoing services to enable itscustomers vital applicationstoruncontinuouslyperform optimally and grow with their business needs. Vertiv solves the most important challenges facing todays data centers communicationnetworksand commercial and industrial facilities with a portfolio ofpower cooling and IT infrastructure solutions and services thatextendfrom the cloud to the edge of the network. Headquartered inWesterville Ohio USA Vertiv employs around34000 peopleand does business in more than 130 countries. Visit to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F-1 H-1 H-2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email

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