Project Manager II

Role Summary/Purpose:

The Consultant AI Service Delivery Lead will serve as a blended Project Manager and Technical Lead with approximately 40% focus on project management and 60% focus on technical solution leadership. This role will partner with Marketing IT and business stakeholders to understand business needs translate requirements into actionable technical direction and support delivery of AI automation and marketing technology solutions.

The ideal candidate will have strong communication project management and technical acumen with the ability to lead stakeholder discussions document requirements manage delivery risks and support quick proof-of-concepts using Microsoft Copilot Studio or similar platforms to validate business expectations and solution feasibility.

Essential Responsibilities:

• Serve as a blended Project Manager and Technical Lead across AI automation and marketing technology initiatives.

• Partner with business stakeholders to understand objectives pain points process gaps and success criteria.

• Translate business requirements into clear technical requirements user stories process flows and implementation considerations.

• Facilitate stakeholder discussions project meetings discovery sessions and technical working sessions.

• Support marketing technology discussions across platforms integrations workflows AI enablement and automation opportunities.

• Develop or coordinate quick proof-of-concepts using Microsoft Copilot Studio or similar platforms to validate feasibility and business value.

• Manage project scope timelines dependencies risks issues stakeholder communications and status reporting.

• Coordinate across Marketing IT platform owners delivery teams and external consultants to ensure alignment and execution.

• Communicate technical concepts clearly to business audiences and ensure expectations are documented and actionable.

• Lead and influence peers and cross-functional partners in a matrix environment.

• Perform other duties and/or special projects as assigned.

Qualifications/Requirements:

• Bachelors lieu of a bachelors degree a high school diploma/GED and 7 years of relevant work experience will be accepted.

• 7 years of experience in project management technology delivery business analysis process improvement automation or marketing technology.

• Demonstrated ability to combine project management discipline with technical solution leadership.

• Experience gathering documenting and translating business requirements into technical requirements or delivery-ready artifacts.

• Technical exposure to IT projects integrations platforms AI-enabled solutions workflow automation or low-code/no-code tools.

• Familiarity with Microsoft Copilot Studio Power Automate Microsoft 365 or similar AI and automation platforms.

• Strong understanding of marketing technology concepts marketing workflows campaign operations or related business processes.

• Strong oral and written communication skills with the ability to manage expectations across business technology leadership and external partners.

• Proficiency in Microsoft Office tools including Excel Word Teams and PowerPoint.

Desired Qualifications:

• Prior experience in Marketing Marketing Technology digital transformation AI transformation or platform enablement.

• Hands-on experience building or supporting proof-of-concepts using Microsoft Copilot Studio Power Platform chatbot frameworks or automation tools.

• Experience translating ambiguous business needs into structured requirements user stories process flows and implementation recommendations.

• Knowledge of Adobe Workfront SharePoint Teams Jira CRM DAM or related enterprise platforms.

• Experience working with IT architecture security data legal compliance sourcing or governance partners.

• Familiarity with Agile delivery methods project governance and change management.

• Strong analytical problem-solving and stakeholder management skills.

• Ability to work independently in a fast-paced collaborative and evolving environment.