Project Manager, Digital Commerce Management Apple Store Online

Here on the Apple Store Online team we are responsible for Apples largest store. Our main goal is to deliver a magical personal digital experience where customers can shop buy and learn everything Apple wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store it takes extraordinary people and we are looking for someone to help us do extraordinary things. Apple Store Online Digital Commerce Management is seeking a dynamic highly-experienced project manager to join the Worldwide Digital Commerce Management (DCM) team. As a Project Manager you will be the face of the DCM team when partnering with marketing business product management readiness and engineering teams as you handle the delivery of Apple Store Onlines marketing campaigns business programs engineering releases internal projects and new product introductions.

The Project Manager role is DCMs primary functional authority and consultant throughout the design and development phases of online store projects. Youll champion the teams publishing process with cross-functional partners oversee detailed planning of launch assets and deliverables and drive execution managing change mitigating risk keeping leadership informed on project status and identifying opportunities to bring automation and emerging technologies into everyday workflows. Collaborating closely with DCM internal teams and partner teams this role drives successful project launches delivered on time and with excellence.

Oversee delivery of creative assets and sources of truth to DCM communicating DCM requirements and collaborating with partners from Marcom Engineering and Apple Store Online business teams to ensure seamless execution nManage end-to-end project planning and execution including resourcing milestones priorities and change management across complex cross-functional work streams from launch to takedown ensuring on-time delivery aligned to business plans while maintaining brand consistency and a strong focus on the customer experiencenPartner and negotiate with cross-functional teams and stakeholders to define priorities plan and align schedules and collaborate to achieve solution-oriented decision-makingnProactively identify risks and dependencies taking decisive action to mitigate potential issues and manage partner and leadership communications effectivelynSupport post-release analysis to identify wins and challenges. Carry findings forward to continually improve future project deliveries and executionnBe an internal evangelist for effective and sustainable process solutions including automation and AI-assisted workflows

Minimum of 4 years of experience leading projects and hands-on experience working in large-scale global content and product catalog management systemsnExperience collaborating with global cross-functional teams (marketing design technical localization quality assurance)nExperience managing multiple projects resources schedules and competing priorities concurrently across high-profile work streamsnFluency in English

Possesses strong communication interpersonal planning execution and presentation skills. Able to distill and articulate effectively to different audiences and advocate for the customer results against tight deadlines and is comfortable defining new processes to support evolving work streams. nOptimizes how the team works for efficiency and has the ability to adapt to meet changes with production and business organized with a meticulous attention to detail. Identifies critical path and dependencies to drive projects forward and ensure quality executionnProficient in project management toolsnUnderstanding of web technology tools such as PHP HTML Photoshop and varying digital asset typesnStrong analytical skills and familiarity with data concepts and toolsnDemonstrated ability to effectively manage difficult decisions and conflicting points of viewnTechnical fluency and hands-on experience using AI tools to build or manage project workflowsnBA/BS degree in business project management or equivalent experience