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Project Manager – Customer Engagement, Accelerated Transformation

McKesson


Job Location:

Richmond, VA - USA

Monthly Salary: $ 107300 - 178800
Posted: 30 August 2026 (4 days ago)
Application Deadline: 27 November 2026
Vacancies: 1 Vacancy

Job Summary

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.

What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.

As McKesson prepares to separate its Medical-Surgical business unit into a standalone entitywe are seeking aProject Manager Customer Engagementto lead the cross-functional coordination of customer impacts communications and actions driven by the separation.This role will partner closely with Sales Customer Experience Operations Legal Finance IT Communications and functional workstream leads toidentify document coordinate and track customer-facing activitiesto support a smooth transition.

The ideal candidate is a proactive business-oriented project manager who can bring structure to complex fast-moving work translate separation impacts into clear action plans and ensure customer-related dependencies decisions and communications are visible coordinated and executed on time. This role requires strong stakeholder management disciplined follow-through and the ability to communicate clearly with both project teams and senior leaders.

Key Responsibilities:

  • Lead cross-functional efforts toidentify document andvalidatecustomer impacts resulting from the separation including customer-facing process system contract billing communications and support considerations.

  • Build andmaintainintegrated project plans trackers decision logs risk logs and dependency maps for customer-related separation activities across business and functional workstreams.

  • Coordinate and track businessasksrelated to customer readiness including data requests decision needs customer lists communication inputs approvals and functional dependenciesto support separation milestones.

  • Facilitate working sessions with Sales Customer Experience Operations Legal Finance IT Communications and other business partners to gather inputs align on actions confirm ownership and drivetimelyresolution of open items.

  • Partner with Communications Sales Legal and business owners to coordinate customer messaging needs review cycles approval timelines audience segmentation and readiness materials.

  • Proactivelyidentifyrisks issues blockers and unmade decisions that could affect customer readiness or experience; escalate concerns with clear recommendations and proposed next steps.

  • Prepare concise leadership-ready updates dashboards and summary materials that communicate progress key decisions risks dependencies and next steps across the customer engagement workstream.

  • Maintain strong follow-through onaction items owners due dates and dependencies to ensure customer-facing deliverablesremainon track through separation planning and execution.

WereLooking for Someone Who:

  • Thinks strategically and executes precisely Connects business needs with operational realities and translates complex challenges into actionable plans

  • Influences with clarity Communicates effectively across all levels (executive to working teams) driving alignment and sustained momentum

  • Is a compelling storyteller Builds visually engaging and executive-ready PowerPoint decks that clearly communicate strategy progress and impact to drive buy-in and decision-making

  • Is curious and resourceful Asks thoughtful questions exploresnew ideas and thrives in ambiguity

  • Acts with urgency Moves projects forward despite obstacles staying focused on outcomes

  • Builds strong partnerships Fosters collaboration trust and alignment across diverse teams

Basic Qualifications:

  • Bachelors degree or equivalent

  • 5 years ofproject managementexperience

  • Demonstrated ability to manage complex cross-functional project plans dependencies risks issues decisions and deliverables in a matrixed environment.

  • Excellent written and verbal communication skills with the ability to synthesize complex inputs into clear action plans executive summaries meeting notes and stakeholder updates.

Preferred Qualifications:

  • 8 years of project management experience

  • Strong understanding of customer-facing business processes and the ability toanticipatehow operational system contractual or communication changes may affect customers and internal support teams

  • Experiencesupporting separation M&A or large-scale transformation initiatives.

  • PMP Agile or Six Sigma certification

  • Advancedproficiencyin Microsoft 365 and Google Workspace

  • Proven ability to lead in a matrixed environment and navigate ambiguity

About McKesson Medical-Surgical

McKesson Medical-Surgical (MMS) which is expected to become Wellverse in early 2027 is a subsidiary and publicly reported segment of the McKesson Corporation. MMS distributes medical-surgical supplies pharmaceuticals diagnostic equipment and supplies along with other solutions and services to virtually every type of healthcare setting and provider outside of the traditional hospital. These markets often referred to as Alternate Care or Non-Acute Care include physician offices surgery centers long-term care providers laboratories home health and hospice agencies health systems government facilities and online marketplaces and retailers.

Alternate Care markets are growing rapidly and MMS is proud to be a leader in this space. With a team of approximately 8000 employees a network of 15 distribution centers and approximately 900 delivery vehicles we collaborate with more than 2200 leading manufacturers and serve over 200000 customer accounts across the U.S. Our catalog includes more than 270000 SKUs of branded and private-label medical-surgical products from bandages to specialty pharmaceuticals and COVID-19 tests.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.

Our Base Pay Range for this position

$107300 - $178800

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKessons (or affiliated entities like CoverMyMeds or RxCrossroads) name in fraudulent emails job postings or social media light of these scams please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.


McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: .

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other legally protected category. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!


Required Experience:

IC


About Company

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McKesson is the leading healthcare company for wholesale medical supplies & equipment, pharmaceutical distribution, and healthcare technology solutions. McKesson is the central nervous system of health care. At any given moment, in any given minute, we simultaneously execute thousands ... View more

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