Project Coordinator

POSITION SUMMARY

The Project Coordinator is responsible for supporting the end-to-end delivery of American Medical Journals multi-channel healthcare content projects for pharmaceutical and industry clients ensuring every article infographic podcast and webinar is delivered on time within budget to scientific and regulatory standards and with a best-in-class client experience.

ABOUT AMERICAN MEDICAL JOURNAL

The American Medical Journal (AMJ) is a leading medical publishing platform dedicated to elevating the quality of healthcare globally. Through a portfolio of peer-reviewed open-access journals and multimedia content across multiple therapy areas AMJ provides healthcare professionals with timely insights research and educational resources. The organization was established to support the evolving needs of U.S.-based healthcare professionals delivering high-quality scientific content that informs clinical practice and advances medical knowledge. AMJ combines rigorous editorial standards with digital innovation offering formats such as journals podcasts webinars videos and infographics to enhance learning and engagement.

SUCCESS LOOKS LIKE

• Client projects are delivered on schedule within budget and to AMJs scientific regulatory and quality standards with risks flagged early and resolved before they affect deadlines.
• Clients receive clear responsive communication and accurate performance reporting resulting in strong relationships positive feedback and repeat business.
• Project documentation is complete and current and Editorial Design Sales and Marketing teams stay aligned throughout delivery.

OBJECTIVES

• Coordinate the end-to-end delivery of client projects including articles infographics podcasts videos and webinars.
• Build and maintain project timelines track milestones and monitor budgets to keep deliverables on track.
• Support day-to-day client communication providing clear updates and responding promptly to requests.
• Coordinate with Editorial Design Sales Marketing and external contractors to keep projects moving and deadlines met.
• Help ensure content meets scientific accuracy regulatory and compliance requirements before delivery.
• Prepare project performance summaries and engagement analytics that demonstrate results to clients.
• Maintain detailed project documentation including briefs approvals status trackers and client correspondence.
• Track project progress and flag potential risks delays or scope changes to the Vice President of Customer Success.
• Support client meetings and kick-off calls by preparing agendas notes and action items.
• Support account activities and identify opportunities to grow client partnerships.
• Share project insights and contribute to process improvements that raise delivery quality.
• Manage multiple concurrent projects prioritizing work to meet overlapping deadlines.

COMPETENCIES

• Clear proactive communicator who balances client needs with internal priorities.
• Highly organized with strong planning and prioritization skills across multiple projects.
• Detail-oriented and rigorous about deliverables documentation and deadlines.
• Relationship builder who delivers a consistent positive client experience.
• Solutions-oriented problem-solver who anticipates and mitigates project risks.
• Adaptable and comfortable with ambiguity and evolving client needs.
• Strategically aware with a strong understanding of client objectives and an eye for growth opportunities.
• Values-driven team player who takes ownership and goes the extra mile.

EDUCATION AND EXPERIENCE

• Bachelors degree in Life Sciences Communications Marketing Business or a related field preferred.
• Up to 1 year of experience as a project coordinator client success executive or in a similar role. Experience in medical communications healthcare publishing or pharmaceutical services is a plus.
• Proficiency with project management tools Microsoft Office or Google Workspace and basic reporting and analytics.
• Strong written and verbal communication skills with the ability to build rapport with clients and cross-functional teams.

PHYSICAL REQUIREMENTS

• Fully on-site role at AMJs office in Hallandale Beach Florida five days per week.
• Extended periods of sitting and computer work including virtual client meetings.
• Occasional travel for client meetings or industry events may be required.

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce American Medical Journal recognizes that a diverse staff reflective of our community is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race color religion age national origin gender gender identity sexual orientation or disability and actively foster inclusion in all forms both within our company and across interactions with clients candidates and partners.

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