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Program Support Specialist

National Defense University

Job Location:

Norfolk, MA - USA

Yearly Salary: USD 51210 - 51210

Posted: 6 October 2026 (Yesterday)

Application Deadline: 4 January 2027

Vacancies: 1 Vacancy

Job Summary

Summary

National Defense University (NDU) supports the joint warfighter by providing rigorous Joint Professional Military Education to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world.

This job announcement uses the USA Hire Assessment to evaluate applicants. For more information visit USA Hire Assessment

Duties

Serve as the primary point of contact for international students and families providing guidance and support throughout pre-arrival onboarding residency and departure processes.
Coordinate and support educational travel field studies events and sponsorship activities by managing logistics travel documentation communications and program execution.
Coordinate and support educational travel field studies events and sponsorship activities by managing logistics travel documentation communications and program execution.
Assist with outreach engagement and communications initiatives by preparing correspondence newsletters web content promotional materials and alumni support activities.
Support Program improvement efforts through project management data analysis reporting process documentation briefings and recommendations to enhance operational effectiveness.

Requirements

Conditions of employment

Must be a U.S. Citizen
This national security position which may require access to classified information requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
Must be able to obtain and maintain a Secret security clearance

Qualifications

You must have at least one year of specialized experience equivalent in level of difficulty and responsibility to the GS-05 grade level in the Federal service.

Specialized experience is defined as: Experience providing administrative programmatic customer service or logistical support in an educational military international affairs security cooperation or governmental environment is highly desirable.

Volunteer Experience: Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional philanthropic religious spiritual community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience including volunteer experience.

Education

Substitution of Education for Specialized Experience:For the GS-07: One full year of graduate level education or Superior Academic Achievement ( may be substituted to meet the specialized experience requirement.

Official Transcripts:
If the position you are applying for has a positive degree requirement or education forms the basis for qualifications (i.e. you would not qualify without the education obtained) you MUST submit transcripts with your application.

- Official transcripts are not required at the time of application outside of what is outlined above; however official transcripts must be verified PRIOR to appointment.
- An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying or prior to appointment as outlined above.
- Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence including transcripts to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation upon request. Failure to provide such documentation when requested will result in lost consideration.

For more information regarding evaluation of foreign education for federal employment please visit the U.S. Department of Education

Additional information

Position involves interaction with international students foreign government representatives and U.S. government stakeholders. Travel is required in support of field studies tours and special events approximately 60 days per academic year.

Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the full performance level only.

Accepting this position you may be required to serve a I-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.

Background or Security Investigation: This is a Non-Critical Sensitive position which requires a background investigation. The individual selected for this position is required to obtain and maintain a Secret security determination to occupy a Non-Critical Sensitive position within the agency as a condition of employment.

Interagency Career Transition Assistance Program (ICTAP): You must be well qualified for the position to receive special selection priority under the ICTAP. A qualified ICTAP eligible achieving a score of 90 or above will be considered well qualified. You must submit a Separation-Reduction in Force (RIF) SF-50; a RIF Notice showing separation within the past year (or declining a management directed reassignment outside the commuting area or a Termination of Disability Notice from OPM) and most recent performance appraisal. For more information go to: Hiring Authorities: You may be considered for the vacancy if you are eligible for a special appointment authority such as those authorized for the severely disabled; certain Vietnam Era and disabled veterans; volunteers returned from the Peace Corps or Vista etc. For more information visit the following OPM websites: USAJOBS Resource Center: VetsInfo Guide: Employment Opportunities Act (VEOA): Veterans who are preference eligibles or who have been separated from the Armed Forces under honorable conditions after substantially completing an initial 3-year term (not less than 2 years and 11 months) may apply regardless of their current geographical location. Veterans must submit their DD-214 Certificate of Release or Discharge from Active Duty to be considered under this authority.

Reemployed Annuitants: Department of Defense has the authority to hire annuitants without reduction in pay. For more information go to: applicants are encouraged to apply electronically. If you are unable to apply on-line you may contact for assistance.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Experience:

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