Program Support Specialist
Job Location:
Job Location:
Minneapolis, MN - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
2 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Full-Time Program Support Specialist - Community Residential Setting
Company Overview:
AtResidential Transitions Inc. (RTI) our mission is to help people improve their quality of life by empowering them with knowledge resources and skillswhile always treating them with dignity and respect. We proudly serve individuals across Minnesota who are living with mental illness substance use challenges and other disabilities. Our services support people living independently in the community in their own homes as well as in our residential settings. Through compassionate care and a person-centered approach we aim to make a lasting difference in the lives of those we serve.
Position Overview:
The Float Mental Health Worker provides flexible on-site support across all CRS residential programs to ensure continuity of care and adequate staffing coverage. This position is designed to respond to emergency staffing needs staff call-outs and short-term ratio adjustments as well as to provide relief coverage that allows program staff to take scheduled breaks. Two Float Mental Health Worker positions are available one dedicated to AM shifts and one dedicated to PM shifts both Monday through Friday. Float staff are expected to be cross-trained in the routines client supports and documentation systems of multiple CRS programs and to maintain a high level of professionalism and adaptability.
Role Responsibilities:
The Float Mental Health Worker provides flexible on-site support across all CRS residential programs to ensure continuity of care and adequate staffing coverage. This position is designed to respond to emergency staffing needs staff call-outs and short-term ratio adjustments as well as to provide relief coverage that allows program staff to take scheduled breaks. Two Float Mental Health Worker positions are available one dedicated to AM shifts and one dedicated to PM shifts both Monday through Friday. Float staff are expected to be cross-trained in the routines client supports and documentation systems of multiple CRS programs and to maintain a high level of professionalism and adaptability.
Role Responsibilities:
- Provide direct support to individuals served in residential programs in alignment with their Coordinated Service and Support Plans (CSSPs) and Positive Support Transition Plans (PSTPs).
- Maintain a safe structured and therapeutic environment for individuals served across different program settings.
- Step into programs on short notice to provide coverage for call-outs emergencies or to support minimum staffing ratios.
- Offer temporary coverage to allow program staff to take scheduled meal and rest breaks.
- Provide personal care and assistance with activities of daily living (ADLs) including bathing dressing grooming toileting hygiene and mobility support. Assist with medication administration (if trained and delegated) meal preparation community outings behavioral support and other direct support responsibilities in accordance with each individuals Coordinated Service and Support Plan (CSSP) and Positive Support Transition Plan (PSTP).
- Document daily progress incident reports and behavioral observations in accordance with 245D and RTI documentation standards.
- Communicate effectively with program staff Program Managers Regional Directors and the on-call team to ensure smooth transitions and accurate handoffs between shifts.
- Demonstrate flexibility and reliability when adjusting to different programs team dynamics and client needs.
- Support consistency in service delivery and reinforce person-centered practices across all CRS locations.
- Maintain confidentiality and uphold RTIs core values and professional standards.
Required Qualification and Experience:
The Mental Health Worker shall be qualified under Minnesota law as follows:
- High school diploma or GED
- Minimum of one year of experience working with individuals with mental health diagnoses developmental disabilities or behavioral challenges preferred.
- Must possess a valid drivers license reliable transportation and an acceptable driving record.
- Ability to meet DHS 245D requirements including background study clearance and training compliance.
- Strong communication problem-solving and de-escalation skills.
- Flexibility and willingness to work across multiple program sites.
- Must be able to work independently and adapt quickly to changing needs.
Preferred Qualification and Experience:
- Bachelors degree in one of the behavioral sciences fieldsOR2000 hours of supervised experience providing clinical services in mental health or childrens emotional care.
Benefits of Working at RTI:
- Generous PTO: Accrue paid time off based on tenure: up to 80168 hours annually depending on years of service
- On-Demand Pay: Access your earned pay anytime.
- Paid Holidays: 7 company-paid holidays 1 floating holiday.
- Retirement: 401(k) with company matching contribution.
- Health Benefits: Medical dental and vision insurance.
- Professional Growth: CEU courses clinical supervision and monthly paid trainings relevant to services provided.
- Career Advancement Opportunities: Grow within RTI.
Physical & Mental Requirements:
Employees in this role must be able to:
- Walk stand sit bend climb stairs use a ladder and perform crisis prevention/intervention techniques
- Use hands for writing typing data entry and medication dispensing
- Lift up to 40 lbs. and occasionally exert physical effort during duties
- Maintain vision and hearing necessary for reading charts operating office equipment using a computer and driving a vehicle
Compensation:$20.64 per hour
Job Type:Full-time
Shifts:Float staff may be assigned to any CRS program based on organizational needs. Schedules will be determined weekly by CRS leadership to align with staffing priorities coverage needs and approved hours.
Job Type:Full-time
Shifts:Float staff may be assigned to any CRS program based on organizational needs. Schedules will be determined weekly by CRS leadership to align with staffing priorities coverage needs and approved hours.
- AM Float(MondayFriday 7:30 AM 4:00 PM)
- PM Float (MondayFriday 3:30 PM 12:00 AM)
Be the difference by making a difference. Advance your career in mental health today and change someones life tomorrow with Residential Transitions Inc. an award-winning organization that puts the people they serve and employ first.
RTI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
IC
About Company
Residential Transitions, Inc. provides services which assist persons with disabilities in achieving the highest level of personal independence.
