Program Support

Location: Boston MA 02108
Contract: 6 Months
Employment Type: Part-Time Remote
Hours: 15-20 hours/week
Core Hours: 10:00 AM-2:00 PM ET
Pay Rate: $23/hour W2

We are seeking a Program Support / Administrative Support Specialist to provide administrative and program coordination support and help ensure efficient day-to-day operations.

The ideal candidate is organized dependable detail-oriented and comfortable working independently in a remote environment. This role requires strong communication skills proficiency with Microsoft Office and the ability to manage multiple priorities and deadlines.

Military spouses are strongly encouraged to apply. Candidates with employment gaps varied career backgrounds volunteer leadership experience or military-family experience are welcome.

• Provide general administrative and program support.
• Manage emails calendars meetings reminders and meeting materials.
• Schedule meetings across multiple time zones and coordinate availability.
• Communicate professionally with healthcare providers partners coworkers and the public.
• Prepare meeting notes action items and follow-up communications.
• Maintain spreadsheets trackers shared files and program documentation.
• Use Microsoft Office and SharePoint to organize and maintain records.
• Format documents presentations reports and other materials.
• Draft routine correspondence and respond to general inquiries.
• Provide administrative support to team members as priorities change.
• Maintain professional relationships with internal and external stakeholders.
• Communicate policies procedures and administrative information clearly.
• Handle sensitive information with discretion.
• Support a remote team and adapt to changing priorities.

• 1 year of experience in administrative support program coordination customer service or a related role.
• Strong organizational and time-management skills.
• Ability to work independently and manage multiple priorities.
• 2 years of proficiency with Microsoft Office including:
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
• 2 years of professional written communication experience.
• Strong verbal and written communication skills.
• Ability to work effectively with diverse audiences.
• Reliable secure high-speed internet connection with appropriate security/encryption.
• Private distraction-free workspace suitable for remote work.
• Availability during 10:00 AM-2:00 PM ET core hours.
• Ability to work 15-20 hours per week.

• Experience supporting remote or distributed teams.
• Microsoft Teams experience.
• Healthcare public health or immigration services experience.
• Spanish language proficiency.
• Haitian Creole language proficiency.
• Experience with SharePoint and shared document repositories.

Required Skills:

Administrative