Program Support Asst (OA)

Major Duties may include but are not limited to:

• Creates and maintains employee database in Microsoft Access to compile necessary employee data elements as such as duty station supervisor training requirements performance appraisal due dates PIV expirations performance rating BLS expiration dates anniversary dates etc.
• Prepares monthly report for submission to compliance.
• Obtain attendance information from Nursing Education and input data into the staff database.
• Updates the database as staff enter and leave the service and change positions and supervisors. The service is often required to respond to requests for reports on short-notice and it is critical to have the necessary information readily available.
• Schedules employees for classes and emails reminders and works closely with Ambulatory Care Nurse Liaison.
• Processes personnel actions such as (SF-52s) for employees on an ongoing bases throughout the year for recruitments transfers retirements etc.
• Participates in the recruitment process for new employees by coordinating interview times with interview panels contacting applicants scheduling interviews preparing interview packets.
• Generates staffing reports from WebHR and exports in Excel.
• Distributes unsigned notes to providers nurses or MSAs to ensure compliance with documentation requirements in CPRS.
• Processes the paperwork assist supervisor with knowledge of the regulations and processes.
• Serves as the primary timekeeper for Ambulatory Care and all fee basis providers at the East Orange site and alternate time keeper for other Ambulatory Care T&Ls.
• Must secure all supplies and equipment needed for the day-to-day operation of service.

Work Schedule: Monday - Friday 08:00am - 4:30PM.
Compressed/Flexible: Not Authorized.
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Asst (OA)/PD21Y80A
Relocation/Recruitment Incentives: Not Authorized.
Critical Skills Incentive (CSI): Not Authorized.
Permanent Change of Station (PCS): Not Authorized.
PCS Appraised Value Offer (AVO): Not Authorized.

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 08/27/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

TYPING PROFICIENCY: This position requires the skills of a qualified addition to meeting the experience and/or education requirements you must be able to type at least 40 words per minute. AND

In order to qualify for this position at the GS-6 level you must meet one of the following:

Experience: One (1) full year of specialized experience that equipped you with the knowledge skills and abilities to successfully perform the duties the Program Support Assistant at the full performance level (GS-6) and that is typically in or related to the position to be filled. To be creditable specialized experience must have been equivalent to at least the next lower grade level (GS-5) in the Federal service. Specialized experience is experience where you were responsible for providing administrative support; collecting compiling and tracking data and information; processing documents and reports; establishing updating and maintaining office files and records; performing automation duties using such software applications such as word processing spreadsheet electronic mail desktop publishing calendar database and/or graphics; answering telephones referring visitors and providing information.

NOTE: Experience must be fully documented on your resume and must include job title duties month and year start/end dates AND hours worked per week.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at