Program Support Assistant

The Logistics Program Support Assistant (LPSA) assists the Administrative Officer (AO) to coordinate and implement all the administrative activities of the service. Major duties include but are not limited to:

• Program Support- Performs work involving the collection compilation and /or tracking of data and statistical information in support of the Logistics Service program operation.
• Clerical Support- Provides clerical contact support for Logistics Service including answering phones scheduling interviews and office appointments tracking and monitoring deadlines and coordinating with Human Resources
• Customer Service- Meets the needs of customers while supporting VA Missions. Employee with take initiative in resolving issues and refer complex problems to their immediate supervisor with proposed alternative solutions.
• Timekeeping- Serves as the official timekeeper for the site and maintains timecards for all employees.
• Personal/Professional Development/Training- : Follows guidelines consisting of established procedures and specific guidelines in the form of agency policies and procedures VA/VHA Directives Handbooks federal codes and specific related regulations pertinent to training and administrative protocol.
• Local travel to and from the main facility as needed.

Work Schedule: Monday through Friday 7:30am - 4:00pm
Position Description Title/PD#: Program Support Assistant/PD10418A
Physical Requirements and Work Environment: Requires some physical effort such as standing sitting walking or bending. There are no special physical demands. The work is performed in an office setting involving everyday risks or discomforts. Normal safety precautions are adequate.

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 09/18/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Meeting deadlines monitoring and following up with human resources maintaining and filing documents onboarding new employees data analysis knowledge of rules regulations procedures throughout many areas including human resources knowledge of specialized platforms such as USA Staffing ePas HR Smart LEAF VATAS yourIT yourHR etc. Microsoft Office software programs such as MS Word and Excel One Drive and Teams .

For more information on these qualification standards please visit the United States Office of Personnel Managements website at

Education

There is no educational substitution at this grade level.

Required Experience:

Junior IC