Program Support Assistant

Major duties include but are not limited to:

• Provide technical and administrative guidance necessary to achieve efficient service operations within the VA medical facility and maintain stakeholder satisfaction.
• Prepare and tracking documents and correspondence to coordinate actions and close action items.
• Anticipate obstacles to operational management that are likely to interfere with the accomplishment of objectives and takes or recommends the necessary action to prevent their occurrence.
• Provide required documents within required timeframes for position management hiring actions FTE requests and performance appraisals.
• Provide administrative orientation and training to new employees.
• Serve as the timekeeper for and is familiar with timekeeping codes and the process for validating and processing timecards accurately.
• Manage and maintain electronic files and program data in SharePoint and on shared drives.
• Provide support for Office staff in data collection data entry and financial analysis work.
• Prepare and distributes approved agendas prep materials and minutes of meetings.
• Overseeing logistics planning and preparation for meetings including scheduling materials travel and lodging arrangements and special events.
• Performing other duties as assigned.

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

To qualify for this position applicants must meet all requirements by the closing date of this announcement 10/08/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

You may qualify based on your experience and/or education as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: receiving and screening telephone calls and visitors using sound judgement as to the relative importance of each call and visits and determining who to refer visitors/calls to. Experienced in typing letters memorandums reports meeting minutes. Keeps an accurate calendar of staff and program events. Provides customers with consistent information according to established policies and objectives. Create and update inventory of office supplies and assure the smooth functioning of day-to-day operations. Previous experience as a Timekeeper and experienced in making travel arrangements.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

You may qualify based on your experience and/or education as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: receiving and screening telephone calls and visitors using sound judgement as to the relative importance of each call and visits and determining who to refer visitors/calls to. Experienced in typing letters memorandums reports meeting minutes. Keeps an accurate calendar of staff and program events. Provides customers with consistent information according to established policies and objectives. Create and update inventory of office supplies and assure the smooth functioning of day-to-day operations. Previous experience as a Timekeeper and experienced in making travel arrangements.

You will be rated on the following Competencies for this position:

• Accountability
• Attention to Detail
• Computer Skills
• Customer Service
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Organizational Awareness
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork
• Technical Competence