Program Support Assistant

• The duties described are for the full-performance level. At developmental grade levels assignments will be of more limited scope performed with less independence and limited complexity.
• The duties may include but are not limited to:
• Manages the customer PIV card appointment schedule and makes arrangements for servicing customers in accordance with instructions from the supervisor.
• Assists in managing and monitoring conference activities; coordinates conference room setup including space design and material assistance.
• Utilizes conference management software to complete reservations and track use of shared equipment such as projectors laptops etc.
• Performs clerical and administrative tasks such as faxing documents typing correspondence sorting mail maintaining official files general correspondence etc.
• Performs HSPD-12 PIV (Personal Identity Verification) card registrar credentialing and activation duties.
• Assists the Facility Manager with special projects by helping to gather information assemble data and prepare reports.

• You must be a US Citizen or US National.
• Individuals who were born male after 12/31/1959 must be Selective Service registered or exempt.
• Subject to satisfactory adjudication of background investigation and/or fingerprint check.
• Successful completion of one-year probationary period unless previously served. Refer to the Next Steps section for more information.
• Direct Deposit: Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify including your rights and responsibilities visit E-Verify at Designated Position: Selectee must submit to a urinalysis to screen for illegal drug use prior to appointment and random testing thereafter. Final appointment and continued employment is conditional on negative results for illegal drug use.
• All USDA employees are required to be enrolled in Continuous Vetting which authorizes government agencies to receive notifications of criminal activity on individuals who hold low risk public trust or national security positions.
• This position has been identified as a Non-Critical Sensitive National Security position which requires a Secret clearance.

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including specialized experience and/or education as defined below.

FOR THE GS-05 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-04 level) that may have been obtained in the private or public (local county state Federal) sectors which demonstrates:

• Using computers/word processor to accomplish assignments.
• Dealing with different types of computer software to prepare reports and other clerical tasks.
• Experience using scanning equipment to scan documents.
• Providing customer service in order to provide information and respond to inquires.

• You are qualifying for the position based on education.
• You are qualifying for this position based on a combination of experience and education.
• This education must have been successfully completed and obtained from an accredited school college or university.