Program Specialist (Training Manager)
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Job Summary
The Training Manager is a member of the Directors staff and is an active participant in all aspects of station training. Primary focus will be creating training plans and change management strategies that maximize employee engagement and drive faster adoption greater utilization and higher proficiency on the changes impacting employees the agency and the Veterans we serve. Discretion is paramount as the Training Manager will be privy to high-level confidential information.
Specific duties include:
- Working closely with the Director and Assistant Directors in formulating station policy and planning station actions based on local needs and Central Office directives.
- Leading the training and change management activities across business lines within the Regional Office (RO) and focusing on implementing changes to business processes systems technology and job roles.
- Assisting the Director and Assistant Directors in assessing priorities and resources needed to meet program objectives through the development and execution of stakeholder communication relationship management and organizational change management strategies.
- Reviewing analyzing and evaluating division reports and statistical data to provide advice to management on training change management production and quality goals and objectives. These reports are communicated verbally and in writing.
- Assisting the Director and Assistant Directors in developing a training and change management strategy to include a communication plan implementation of a roadmap coaching plan training plan and resistance management plan.
- Providing formalized training and recommending as appropriate revisions to procedures or policy to correct deficient areas based upon trends noted on quality reviews by using review results regulations directives and other relevant material to train employees specific to their division work.
- Serving as the primary Training Management System subject matter expert for the station.
- Providing sound advice and guidance to station management in achieving the ROs objectives.
- Other duties as assigned.
Work Schedule: Monday through Friday from 8:00am -4:30pm
Compressed/Flexible: Not Available
Telework: Yes - This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
Virtual: This is not a virtual position.
Position Description/PD#: Program Specialist (Training Manager); PD030100
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
As a condition of employment for accepting this position you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:
- your performance and conduct;
- the needs and interests of the Agency;
- whether your continued employment would advance organizational goals of the Agency or the Government; and
- whether your continued employment would advance the efficiency of Federal service.
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary period
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process.
To qualify for this position applicants must meet all requirements by the closing date of this announcement:07/29/2026.
TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
- For a GS-12 position you must have served 52 weeks at the GS-11 level.
MINIMUM QUALIFICATION REQUIREMENT: GS-12 Grade Level.
- Specialized Experience: Specialized experience is defined as experience supervising or managing adult learning programs within a Federal agency military installation or private organization. To qualify your background must include managing logistics scheduling and resources required for training courses; developing training plans designed to support new agency goals or missions; and reviewing analyzing or evaluating the effectiveness of training courses or training.
Volunteer Experience: Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work is primarily sedentary although some slight physical effort may be required.
For more information on these qualification standards please visit the United States Office of Personnel Managements website at supports the use of telework as a way to help attract and retain talented individuals in public service increase worker productivity and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
There is no education substitution for the GS-12 grade level.
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) for more information.
The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice your most recent performance rating and your most recent SF-50 noting current position grade level and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website at Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment change to lower grade transfer appointment or reinstatement.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA career development services for our existing Veterans and coaching and reintegration support for military service members.
For more information on the Who may apply eligibility requirements please refer to the OHRM Status Candidates and Other Candidate Definitions document.
If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.
To determine if you need a RA please review the
Procedures for Requesting a Reasonable Accommodation for Online Assessments.
should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
Manager
