Program Specialist

Program Specialist

FT / PT Status Full-Time
Salary $23.86 - $42.22 Hourly Wage
Remote Work / In-Office Hybrid

Recruiter Breanna Granger
Application Deadline 8/23/2026*

*This job posting may close at any time after the minimum advertising period of three (3) business days has passed should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Key Responsibilities

The Department of Workforce Services (DWS) is seeking qualified applicants to fill two (2) Program Specialist positions. These positions play a critical role in overseeing monitoring and supporting statewide anti-poverty food assistance and utility assistance programs.

• Position 1: Administers the Earned Income Tax Credit (EITC) Program the Emergency Food Assistance Program (EFA) and provides support to the Community Services Block Grant (CSBG).

• Position 2: Administers the Home Energy Assistance Target (HEAT) Program.

Day-to-day responsibilities of this position:

• Prepare and administer the Earned Income Tax Credit and Emergency Food Assistance Programs including the Request for Grant (RFGA) process creation and ownership of contracts including contract monitoring collection and review of reporting and claims approvals.
• Provide contract and technical support to the emergency food network and community tax coalitions tracking program metrics and statewide participation.
• Provide cross-functional administrative and technical support for the Community Services Block Grant (CSBG) during peak grant cycles application reviews annual report preparation and site visits.
• Maintain and interpret official policy manuals and coordinate program training for local agency staff statewide.
• Conduct formal quality assurance evaluations case file audits and administrative reviews across local provider agencies to verify eligibility determinations and benefit accuracy.
• Own and monitor all utility Vendor Memorandums of Understanding (MOU) manage billing credits and resolve complex client appeals or vendor disputes.
• Become a subject matter expert in state case and grant management systems (such as WebGrants or eRep) and provide on-going training to agencies as needed.
• Ensure compliance with applicable federal and/or state laws regulations and/or agency rules standards and guidelines.

Qualifications

Minimum or day-one qualifications:

• One (1) to four (4) years of full-time professional experience administering government or social service programs managing grant contracts or conducting quality assurance and compliance monitoring or an equivalent combination of directly related education and experience.
• Valid Utah Drivers License (required for periodic statewide travel to conduct site visits and agency reviews).

Preferred or trainable/on-the-job qualifications:

• Demonstrated skill in evaluating sub-recipient budgets auditing compliance documentation reviewing contract deliverables and conducting risk assessments.
• Ability to analyze federal and state statutes write policy guidance audit case files for accuracy and mediate administrative appeals or vendor disputes.
• Experience navigating web-based grant and case management databases advanced spreadsheets (Excel Google Sheets) and tracking reporting metrics.
• Experience with Results Oriented Management and Accountability (ROMA) performance management methodology
  
• Excellent written communication skills for drafting contracts policy manuals and monitoring reports combined with strong public presentation and training abilities.

About the Role

Location
140 E 300 S
Salt Lake City Utah 84111
United States
Background Check Required You must successfully pass a criminal history check.
Schedule Code B - Competitive Career Service - May be filled with a career mobility

Why You Should Join Our Team
In Utah we believe hard work is important but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation strong work ethics and mutual support.

The Agency
The mission of Workforce Services is to strengthenUtahs communities by supporting the economic stability and quality of ourworkforce. Today more than 2200 Workforce Services employees assistindividuals in preparing for and finding jobs meeting workforce needs of Utahbusinesses administering temporary assistance and providing economic data andanalysis. Through a collaborative approach the department has served millionsof Utahns and has become a leader on several statewide initiatives. These includeintergenerational poverty homelessness affordable housing supportingrefugees helping rural communities serving veterans and individuals withdisabilities and getting Utahns trained and back to work. To learn more aboutWorkforce Services click here.

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. For accommodations please contact .

Required Experience:

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