Program Specialist

Specific duties include:

• Provides management advisory services in counseling advising management on developing and maintaining the proper balance between organization strategic plans and goals and human resource development programs; conducting systemic studies to develop management interests.
• Collaborates with the staff/managers to develop and implement policies procedures and guidelines which institute processes for work to run as effectively and efficiently as possible. Implementations may require recommendations for changes in established process and procedures which help workflow of applicable sections.
• Tracks any lag time with recruitment or classification actions. Provides solutions to management on how to improve processing times for recruitment actions; uses organizational studies to help management strategize on how to keep staff engaged and challenged with their current work; and how to use resources wisely to get the highest sustainable grade for all positions.
• Briefs Executive Leadership on hiring and classification actions during weekly meeting staff meetings. Also provides briefings on attrition and turnover rates are at current levels reason for loss and avenue for recruitment to increase or improve work issues.
• Identifies deficiencies and/or barriers and provide problem solving techniques in resolving issues and concerns for Board members.
• Works with Executive Leadership on short-range planning for growth in the future. Work entails providing guidance on current work assignments expected changes in workflow or processes and providing possible solutions for the Board to meet growing Veteran expectations. Collaborates with staff on implementation of short-range plans after management approval. Develops and briefs staff on assigned tasks associated with the workforce planning.
• Works on projects of performance analyses that are complicated by areas of uncertainty in the appropriate approach methodology or interpretation because of continuing program changes technological development or conflicting requirements. Collects relevant data analyzes data results and presents recommendations to move forward implementing new or changing programs within the established timeframes.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory qualification and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-09 GS-11 GS-12.

Work Schedule: Full time Monday - Friday. Hours to be determined by hiring office.
Compressed/Flexible: May be available as determined by the hiring office.
Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
Virtual: This is not a virtual position
Position Description/PD#: Program Specialist; PD39563A PD39564A and PD39565A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the Agency;
• whether your continued employment would advance organizational goals of the Agency or the Government; and
• whether your continued employment would advance the efficiency of Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process.

Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.

Qualifications

To qualify for this position applicants must meet all requirements by the closing date of this announcement:07/16/2026.

TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements (unless if in the commuting area and eligible for a non-competitive hiring authority such as Schedule A VRA or 30% or more disabled Veterans).

• For a GS-09 position you must have served 52 weeks at the GS-07 level.
• For a GS-11 position you must have served 52 weeks at the GS-09 level.
• For a GS-12 position you must have served 52 weeks at the GS-11 level.

• If you are a current VBA employee outside of the commuting area seeking reassignment or change to lower grade via this vacancy announcement you must currently hold the GS-09 (or higher) and the promotion potential of your current position must be at least GS-12.

The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. These requirements also apply to former Federal employees applying for reinstatement and those applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below:

GS-09 Grade Level:

• Specialized Experience:

To qualify for this Program Specialist GSposition: Applicants must have one year of specialized experience at least the next lower grade level (GS-07) in the normal line of progression for the occupation in the organization. Specialized experience is defined as experience performing employee and management advisory services for specific requests requiring research of human resources policies and practices relating to staffing employee relations or benefits.

Examples of specialized experience would typically include but are not limited to:

• Guide employees in resolving primarily common work-related or personal problems;
• Provide leaders and employees with information and interpretations of the organizations policies procedures and guidelines;
• Provide advice regarding appropriate levels of personnel actions.

OR

Education Substitution:

Applicants may substitute education for the experience required for the GS-09 level: A Masters or equivalent graduate degree 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D. if related fields of study. (You must provide transcripts);

OR

You have some specialized experience as described but less than one year; and you have more than one year but less than two years of directly related graduate education. You have computed the percentage of the requirements and the total is at least 100%. (To compute the percentage divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond one year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify. (You must provide supporting transcripts.)

GS-11 Grade Level:

• Specialized Experience:

To qualify for this Program Specialist GSposition: Applicants must have one year of specialized experience at least the next lower grade level (GS-09) in the normal line of progression for the occupation in the organization. Specialized experience is defined as experience applying and providing guidance on multiple fields of Human Resources rules regulations and procedures including Personnel Management Recruitment and Staffing Classification Employee Benefits (OWCP retirements and insurance programs) and/or Labor Relations.

Examples of specialized experience would typically include but are not limited to:

• Provide advisory services to leaders and employees on a range of human resources concepts laws and policies;
• Assist leadership in solving a range of complex problems and issues;
• Participate in policy development groups or projects based on broad organizational requirements.

OR

Education Substitution:

Applicants may substitute education for the experience required for the GS-11 level: Successfully completed a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. if related. (You must submit transcripts.);

OR

You have some specialized experience as described but less than one year; and you have more than two years but less than three years of directly related graduate education. You have computed the percentage of the requirements and the total is at least 100%. (To compute the percentage divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond two years by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify. (You must provide supporting transcripts.)

Note for GS-09 and GS-11: Only graduate education in excess of the amount required for the next lower grade level may be used in combination with experience to qualify applicants for positions at grades GS-9 and GS-11.

GS-12 Grade Level:

• Specialized Experience:

To qualify for this Program Specialist GSposition: Applicants must have one year of specialized experience at least the next lower grade level (GS-11) in the normal line of progression for the occupation in the organization. Specialized experience is defined as experience providing advisory services quality review services or experience drafting and approving standard operating procedures and/or other forms of regulatory guidance covering multiple fields of Human Resources rules regulations and procedures including Personnel Management Recruitment and Staffing Classification Employee Benefits (OWCP retirements and insurance programs) and/or Employee and Labor Relations.

Examples of specialized experience would typically include but are not limited to:

• Provide advice and guidance in the areas of classification and staffing and recruitment;
• Defending agency actions in front of a 3^rd party hearing (FLRA MSPB);
• Experience as the chief negotiator in labor negotiations.

There is no educational substitution for the GS-12 level.

Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree) the two can be combined to total 100% of the requirement. Click here for more information.

Volunteer Experience: Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements: The work is sedentary. Some work may require walking in offices and similar areas for meetings and to conduct HR work. Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite. The work does not require any special physical effort.

Required Experience:

IC