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Program Specialist- Residential (Day Shift Monday- Friday)

Help Foundation


Job Location:

Cleveland Heights, OH - USA

Yearly Salary: USD 47000 - 56000
Posted: 16 October 2026 (11 hours ago)
Application Deadline: 13 January 2027
Vacancies: 1 Vacancy

Job Summary

About HELP Foundation:

HELP is our passion! For more than 50 years HELP Foundation has served people with intellectual and developmental disabilities. We provide residential employment transportation and day support services for adults and summer enrichment opportunities for children.


What HELP offers our Program Specialist:

  • Opportunity to earn anywhere from $47000 to $56000 annually
  • A wide offering of healthcare and voluntary benefits offered as soon as the first of the month following 30 days of employment
  • Paid Time-Off (PTO) with an additional 10 paid holidays
  • 401(k) plan offering with an immediate fully vested matching program after completion of 6 months of service
  • Referral bonuses paid after the referred employee completes 90 days of service
  • OnDemand Pay options rather than having to wait for pay day


Position Summary: Under general supervision of the Program Manager provides a level of assurance that residential program services are being provided to the highest possible standards.


Essential Job Functions

  • Prepares necessary consumer programmatic documentation including the writing of skill development documents HPCs behavior support documents as needed.
  • Lead contact for the team with SSAs
  • Conducts appropriate client assessments and collect and analyze data regarding the consumers response to interventions.
  • Assures that the consumers ability to provide informed consent is assessed and documented.
  • Responsible for assuring that client needs are met.
  • Responsible for attending client team meetings and is involved with the negotiations regarding client staffing needs.
  • Trains staff in the delivery of consumer service plans and communicate changes in plans to appropriate personnel at the agency.
  • Responsible for organizing and maintaining consumer files.
  • Participates in regular meetings reviewing client needs/quality of life and all client documentation.
  • Responsible for involving appropriate team members when consumer needs or circumstances change.
  • Ensures that client needs are accurately assessed in the ISP.
  • Participates in the investigation of incidents that affect consumers and take the lead role in the development of a prevention plan. Works collaboratively with managers and others on other aspects of the process.
  • Demonstrates awareness of follows all safety policies and procedures and adheres to all recommended safe work practices. Also contributes to the control of hazards in specified area of responsibility.
  • Drives his/her personal auto between assignments and transport clients as required.
  • Performs other duties or special projects as required or as assigned.
Requirements
  • Must have a high school diploma or GED; a 4-year degree in a relevant field is preferred.
  • Minimum of 1-year experience in the field of Developmental Disabilities
  • Minimum of 1-year understanding interpreting and implementing consumer ISP goals and objectives
  • Must have at least 2 year of experience using and/or reviewing service documents and records
  • Above average level of knowledge and understanding of provider licensure rules
  • Above average computer skills and ability to use Microsoft Office
  • Requires good time management and organization skills
  • Must possess exceptional verbal and written communication skills
  • Must be able to carry an Agency phone and be on-call
  • Must maintain current Med Pass and CPR/First Aid Certification; training available for CPR and Med Pass onsite
  • Must have a valid Ohio Drivers License with less than 6 points
  • Successfully pass a background check that includes a BCI and FBI criminal history check

Americans with Disabilities Specifications

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job the employee is occasionally required to stand; walk; sit; use hands to finger handle or feel objects tools or controls; reach with hands and arms; climb stairs; balance; stoop kneel crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.

Work Environment

  • Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.
Salary Description
$47000 to $56000 annually

Required Experience:

IC


About Company

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HELP Foundation offers supported living, vocational & educational programs in Northeast Ohio for individuals with intellectual disabilities to thrive.

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