Program Specialist (PS5)

As our Program Specialist you will serve as the program expert and focus on providing direction and guidance on complex issues related to firearms and the Uniform Commercial Code (UCC). You will lead and coordinate activities exercising independent judgement with full decision-making authority over workload management assignments and operational procedures. Focusing your team on maintaining strong partner relationships and consistent project results is paramount for this position. Through sound judgement and consistent leadership of a high performing team you have an opportunity to greatly impact those who are in need of our support throughout the state. You will use your experience to create clear and defensible outcomes to serve all external partners needs.

Some of what you will do:

• Oversee Firearms and UCC program operations by interpreting and applying policies procedures laws and regulations to ensure consistent and compliant service delivery.
• Lead program planning process improvement and resource coordination efforts including developing procedures analyzing program data preparing reports and supporting strategic and budget planning.
• Serve as a liaison and subject matter expert for internal staff and law enforcement partners while providing leadership guidance training support and oversight of program staff and communications.
• Maintain knowledge and communicate current statutes administrative codes policies and procedures relating to assigned UCC and Firearm units.
• Supervise the work and performance of staff to include training performance evaluations team building and setting process standards.
• Develop monitor and analyze program reporting systems.

• Seven (7) years of relevant experience in policy planning and analysis coordination and consultation with a variety of public and private agencies organizations and/or levels of government or related field.

• Experience must include three (3) years in the following:
  • Interpreting advising and applying administrative statutes rules or federal regulations policies and procedures RCWs and WACs.
  • Leading or supervising a team through assigning or reviewing work providing instruction and guidance to staff cultivating teamwork mentoring or coaching staff for personal and professional growth performance or corrective action.
  • Investigating and resolving customer complaints inquiries and complex problems verbally and in writing.
• The Ability to:

  • Understand and follow agency values of respect trust diversity equity and inclusion through behaviors and decisions.

  • Promote and support a respectful equitable and inclusive workplace for all employees.

  • Promote and support respectful equitable and inclusive delivery of services to customers.

  • The ability to take action to learn and grow.

  • The ability to take action to meet the needs of others.

• One (1) year of experience with independent program management which could include adapting a program changing business needs or legal requirements.
• Demonstrated experience with organizational change management and its strategies.
• Experience reviewing analyzing drafting and presenting legislative or rule-making proposals.
• A Masters degree in business policy planning and analysis or a closely related field.

Additional Requirements of Employment

• Prior to a new hire a pre-employment screening including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.
• Ability to work in our Olympia WA office two (2) days per week or more as business needs arise.

DOL is committed to the full inclusion of all qualified keeping with our commitment we will take the steps to ensure that people with disabilities are provided reasonable accommodations.

For information about available accommodations the interview process or the position contactKyle Odell.

Join us as we transform how government delivers services! Together we can build a legacy of commitment to diversity equity and inclusion that will benefit generations to come. Be part of this vital mission and make a real impact in your community.