Program Specialist (PADRECC Business Manager)

The primary purpose of the position is to plan analyze and manage PADRECC operations local program metrics reporting compliance audits preparation but they are not always directly tailored to the specific issues or problems encountered in the San Francisco PADRECC and associated :

• Uses judgment in selecting interpreting and adapting available guidelines to resolve issues in PADRECC operations such as determining how to apply existing policies to local workflows reconciling differences among overlapping instructions and identifying where current procedures may not fully support program efficiency effectiveness or compliance.
• Recommends updates or adjustments to local procedures and tools (e.g. refining existing audit checklists modifying established data-collection templates or adjusting current tracking logs) but generally works within the scope ofestablished policy and previously approved local processes rather than creating entirely new guideline frameworks.
• Has primary responsibility for day-to-day practice evaluation and operational monitoring of the San Francisco PADRECC covering clinical services educational activities research-support functions and regional outreach to ensure efficient and compliant operations.
• Oversees local PADRECC program metrics reporting compliance and audit preparation including workload access quality 11SPEC funding and education metrics for the SF PADRECC RPMDC and associated sites; prepares recurring and ad hoc reports for facility VISN and local PADRECC leadership.
• Develops and maintains data systems to collect analyze and present performance and quality data identifies operational trends and gaps and recommends and tracks implementation of business and process changes to improve efficiency access and Veteran outcomes.
• Coordinates PADRECC preparation for local VISN and national audits and reviews ensuring that required data documentation and corrective action plans for the San Francisco PADRECC are complete accurate and timely.
• Serves as designated federal officer/administrative coordinator for the PADRECC Advisory Subcommittee ensuring compliance with federal/VA committee requirements documentation and timely submission of minutes and reports.
• Collaborates with national PADRECC leadership and the national PADRECC program manager on national metrics deliverables and performance expectations providing SF PADRECC input and analysis with national responsibilities expanding over time as assigned by PADRECC leadership.
• Participates in local and national PADRECC planning efforts including updates and implementation strategies for VHA Directive 1420 and the Parkinsons Program and Clinical Guide and coordinates SF PADRECC input into national tools templates and standards.
• Manages the San Francisco PADRECC annual operating budget (approximately $2.2 million) including planning execution monitoring and reconciliation of clinical education and other program funds in accordance with VHA and facility fiscal policy under the direction of the PADRECC Director and in coordination with facility Fiscal Service and separate from Neurology Service funding structures.
• Develops business cases and cost analyses to support major capital/non-recurring equipment and technology acquisitions (e.g. Brain lab systems and multi-year software support agreements) and ensures appropriate justification approvals and oversight in collaboration with Fiscal Logistics Contracting and Biomedical Engineering.
• Coordinates and tracks all procurement and contracting actions for the SF PADRECC working closely with supporting services to secure equipment services and supplies needed to meet Center of Excellence standards and national program expectations.
• Facilitates PADRECC personnel activity including coordinating recruitment packages position descriptions onboarding and HR actions for PADRECC-funded positions in collaboration with SFVA Human Resources and national PADRECC leadership ensuring alignment with VA Central Office funding and position control.
• Other related duties may be assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory qualification and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday-Friday 8:00am -4:30pm
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Program Specialist (PADRECC Business Manager)/PD03353O and PD03354O
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 08/17/2026.

Time-In-Grade Requirement GS-11: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Specialized Experience GS-11: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. To be minimally qualified for this position at the GS-11 level you must meet 3 of the 5 experiences listed below:

1) Plan and execute complex management studies and reviews that affect organizational structure policy processes operations and fiscal management.
2) Assesses and improves program efficiency and effectiveness using a wide range of qualitative and quantitative methods such as conducting research and analysis evaluating program requirements and reconciling conflicting policies and program goals.
3) Provides program support in a multifaceted technical production environment to include overseeing mail process information systems data management and automated pharmaceutical dispensing systems.
4) Develops procedures and systems for administrative control systems conducting audits inspections and management control reviews while assessing the effectiveness of these systems in a national scope context.
5) Develops organization-wide policy procedures and guidelines regarding mail processes and package delivery management to include providing advice and recommendations to top management based on thorough research analysis and interpretation of legislative and program data.
OR

• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or an LL.M. if related. OR
• Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience directly related to the work of the position as outlined above and education beyond the first two (2) graduate years or 36 semester hours.

Time-In-Grade Requirement GS-12: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Specialized Experience GS-12: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. To be minimally qualified for this position at the GS-12 level you must meet 4 of the 7 experiences listed below:

1) Plan and execute complex management studies and reviews that affect organizational structure policy processes operations and fiscal management.
2) Assesses and improves program efficiency and effectiveness using a wide range of qualitative and quantitative methods such as conducting research and analysis evaluating program requirements and reconciling conflicting policies and program goals.
3) Provides program support in a multifaceted technical production environment to include overseeing mail process information systems data management and automated pharmaceutical dispensing systems.
4) Develops procedures and systems for administrative control systems conducting audits inspections and management control reviews while assessing the effectiveness of these systems in a national scope context.
5) Develops organization-wide policy procedures and guidelines regarding mail processes and package delivery management to include providing advice and recommendations to top management based on thorough research analysis and interpretation of legislative and program data.
6) Organize and direct team study work including selecting appropriate methodologies assembling and assessing information and formulating findings conclusions and recommendations for organizational improvements.
7) Manages risk and ensures compliance with regulatory standards particularly in areas that involve sensitive data disaster recovery and business continuity planning.

Preferred Experience: Preferred experience includes administrative support within a Neurology service particularly in programs focused on movement disorders or Parkinsons disease. Experience coordinating clinical operations managing program workflows and supporting interdisciplinary Neurology teams is highly valued.

Must demonstrate the ability to effectively support specialized Neurology programs including experience with clinical coordination patient scheduling workflows and communication within multidisciplinary teams.

Strong organizational skills attention to detail and the ability to manage multiple priorities within a Neurology program are preferred. Additional strengths include experience assisting with budget development or monitoring coordinating contract-related activities and preparing agendas or documentation for program committees or subcommittees. Experience supporting movement disorder related initiatives or veteran specialty programs is also valued


For more information on these qualification standards please visit the United States Office of Personnel Managements website at

Required Experience:

Manager