Program Specialist

Duties include but are not limited to:

• Analyzes and resolves a wide variety of complex technical operational and management issues.
• Monitors gathers plans organizes directs evaluates and manages the process for all duties related to budgetary funding.
• Oversees a variety of service and maintenance contracts.
• Adapts modifies or makes compromises with proven concepts and practices.
• Works independently to continuously analyze all operations and its annual budget to make recommendations to the Supervisor about how to make the service more operationally efficient and cost effective.
• Executes self-directed and mutually assigned projects and initiatives analyzing a wide variety of facility planning program issues.
• Tracks and monitors a multitude of ongoing studies and projects briefing the facility leaderships on project status.
• Assists managers and technical specialists in identifying business areas with potential for significant quality improvement or realignment.
• Collaborates with other subject matter experts in conducting appropriate studies related to the development of planning initiatives; determine the methodology and gathering data that is factual historical and statistical to meet study objectives.
• Synthesis of data assembly into preliminary report form findings and recommendations soliciting and consolidating stakeholder input and feedback resolution of differences and development of the final report.
• Completes qualitative and quantitative studies including financial reports and cost effectiveness analyses.
• Reviews policies and procedures that are in conformance with the overall philosophy related to all aspects of the healthcare programs.
• Reviews the program budget initiatives subsequent justifications and defends for the program to the Supervisor as needed.
• Provides guidance and advise on facility management program specific matters such as handling legislative issues/changes in finance the development and implementation of policy focused on managing projects with population benefit program initiatives for service integration or protocol issues.
• Assures customers and other participants within the project in accordance with the agreed upon management plan that customer commitments including cash payments and in-kind services are being maintained
• Assures early identification of customer problems or issues and facilitates the resolution of identified problems or issues in the most appropriate manner.
• Reviews and/or directs the review of plans specifications and analyses of design as submitted by team members.
• Provides professional oversight and/or project management for construction or maintenance efforts.
• Serves as a technical expert and consultant to management on data data mining and data representation techniques that inform the monitoring evaluation and improvement of projects.

Work Schedule: Monday - Friday 7:00 AM - 3:30 PM
Virtual: This is not a virtual position.
Position Description/PD#: Program Specialist/PD12415A
Relocation/Recruitment Incentives: Not Authorized.
Critical Skills Incentive (CSI): Not Approved.
Permanent Change of Station (PCS): Not Authorized.
Financial Disclosure Report: Not required

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 08/21/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: providing assistance in the oversight and/or project management for construction or maintenance efforts. Operations planning management budgetary formulation and administration. Overseeing service contacts. Analysis and resolution of a wide variety of complex technical operational and management issues. OR
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. if related.. OR
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education total percentages must equal at least 100 percent. Only graduate education in excess of a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. if related may be used to qualify at this grade. Such education must demonstrate the knowledge skills and abilities necessary to do the work.

You will be rated on the following Competencies for this position:

• Analysis and Problem Solving
• Attention to Detail
• Compliance
• Customer Service
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Project Management
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary although walking standing bending and computer entry are customary physical demands of this position.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at