Program Manager
Portage, WI - USA
Job Summary
This is a Hybrid position based at our location in Gastonia NC.
- No Visa sponsorships are available for this position.
The Program Manager will oversee and execute customer development projects managing all commercial and program-related tasks. This role involves implementing business strategies maintaining strong business relationships leading internal teams managing timelines and overseeing customer interactions and assigned projects.
- Provide ongoing support to customers for technical issues and ensure high-quality service including order follow-ups customer visits cost/revenue analysis in collaboration with project controlling and preparing and conducting customer presentations
- Act as a liaison between customers and MANNHUMMEL departments / production plants for assigned programs
- Prepare and lead price negotiations for assigned projects in partnership with the sales team
- Support customer projects from a technical and commercial perspective ensuring adherence to budget and deadlines throughout the project lifecycle
- Plan and coordinate all project activities in line with the MANNHUMMEL development process (xSEP) ensuring compliance with quality specifications
- Define project organization and lead a cross-functional project team
- Conduct feasibility studies with the project team
- Analyze project risks regarding profitability timing technical requirements and environmental considerations
- Plan project resources and budget ensuring compliance with the project timeline and budget constraints
- Define Quality Gates and detailed time planning for the project
- Organize kick-off meetings regular team meetings and individual communication with stakeholders
- Provide escalation support and necessary decision-making in the steering committee
- Report on Quality Gates in the local steering committee according to the project plan
- Present project updates to customers
- Serve as the primary point of contact for customers regarding the assigned project
- Regularly review project status identify deviations from Quality Gates and implement corrective actions
- Continuously coordinate and follow up on open tasks with the project team
Education:
Bachelors degree in Engineering Business Administration or a related field OR 5 years minimum related experience with no degree
Experience:
Minimum of 2 years of relevant business experience in the Automotive or Heavy-Duty (Off-Highway) industry
Required Skills:
Strong customer orientation and project coordination abilities
Self-starter who works well independently
Must have excellent organizational communication skills
Ability to perform under pressure and manage conflicts effectively
Proficient in Microsoft Office ERP systems and other relevant project management tools
Preferred:
Experience in the filtration industry is a plus
SAP ERP experience
Working knowledge of MANNHUMMEL products and customer business processe
Strong customer orientation and project coordination abilities
Self-starter who works well independently
Required Experience:
IC
About Company
As a global leader and expert in the field of filtration MANN+HUMMEL develops innovative solutions for the health and mobility of people. A wide range of products and services enables us to meet the needs of our customers and society.