Program Manager ODR Project Based Housing, The Harbour

Role: Program Manager ODR Project Based HousingReports to: Director Project Based Housing Jail ProgramsProgram: 1602- DHS ODRDepartment: Permanent HousingLocation: The Harbour - 445 N Avalon Blvd. Los Angeles CA 90744Setting: 100% OnsiteSchedule:Monday - Friday 8:00am - 4:30pmStatus:Full-time/Exempt/ManagementBenefits:Medical Vision Dental Life Insurance 403(b) Retirement plan Employee Assistance Program (EAP) : 1Summary:The People Concern is partnered with the Department of Health Services (DHS) and their Housing for Health (HFH) Program to provide housing and Intensive Case Management Services (ICMS) to persons experiencing homelessness. The Project-based Housing Program houses individuals transitioning from homelessness in subsidized housing units that are attached to supportive -based Housing clients are linked to ICMS case managers who provide home-based and field-based interventions clinical services while employing trauma-informed care and harm reduction approaches. Clients in our programs are a diverse group with complex trauma experiences complicated by medical mental health and substance use barriers. Clients remain in the program for as long as they require subsidized housing. For many individuals this may mean their entire Program Manager is responsible for daily oversite of the ICMS Teams based in the Project-based Housing sites. This includes assistance with client crisis management coordination of services and clinical supervision to case management team. The Program Manager serves as the primary liaison between the agencys DHS HFH program staff and the ICMS team ensuring funder standards are met. They also support collaborative working relationships with site-based partners including property managers housing developers and local community Duties and Responsibilities:Provide clinical and administrative supervision to Bachelors-level Case Managers and Masters-level Clinical Case weekly team meetings and case consultation utilizing a trauma-informed care lens and harm reduction with other Housing Department teams DHS supports and community partners to develop creative interventions focused on improving the safety and well-being of our most marginalized with client crisis management which includes assessment for voluntary and involuntary psychiatric available to respond to emergency calls and situations on a 24-hour basis with support from direct clinical supervisor and Housing Department all documentation charting and data collection for program clients is complete timely and accurate through on-going audits of electronic data bases and chart coordination with the Project-based Housing Director provide budgetary oversight of program administration and ensure program revenue and expenses are within the annual and manage staffing of ICMS team and ensuring staff are adequately trained and abide by all agency and department policies and in the screening assessment and enrollment of clients including orientation to program policies resources and case management staff are linking clients to appropriate services and utilizing a Whatever It Takes approach. Case Managers will provide assistance with locating and securing housing connection to community resources government and state benefits medical mental health and substance use support and containment to team in the event of client death and/or traumatic incident. Coordinate or provide debriefing when :MSW MFT LPC or PsyD (supervision hours are available for this position) preferred or 3 years of equivalent of 2 years of management experience including administrative and clinical supervision of experience working with the homeless population or individuals with severe and persistent mental illnessKnowledge of the criminal justice system to work in a high tolerance Harm Reduction model with clients who have multiple barrierCurrent valid California Drivers with an acceptable driving recordAble to be on-call 24/7 with support from ODR Clinical Supervisor and ODR Program DirectorWork Environment:Field (may need to travel) and indoor office required to sit stand bend; occasionally lift or carry up to 35 occasion walk or drive to different local necessitate working in busy and loud environmentsWill be exposed to elements like cold heat dust noise and need to bend stoop twist and sit throughout the day.