Program Manager Managed Services

At Leidos we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers mission success. We empower our teams contribute to our communities and operate sustainable practices. Our Mission Vision and Values guide the way we do business. Our workforce enjoys career enrichment opportunities available through mobility and development while experiencing rewarding relationships with supportive supervisors and talented colleagues and customers. Your most important work is ahead.

If this sounds like the kind of environment where you can thrive then keep reading becauseLeidos is seeking a qualified Program Manager to join our team. The successful candidate will be a customer-focused Senior IT Program leader who thrives on complex high-visibility federal transformation efforts.

*This position isonsite /hybrid. Candidates must reside within the DMV area preferably near Bethesda MD and Gaithersburg MD.

Key Responsibilities:

The Program Manager will own full contract performance across 10 integrated task areas spanning data center operations network services compute/storage/cloud (AWS Azure and GCP) enterprise services laboratory IT support cross-functional services client advocacy program/project management and transition services.

Additional Duties:

• Serve as the single point of accountability for overall program performance scope schedule cost/budget quality staffing and risk across all 10 Task Areas of the contract.

• Own and maintain the Program Management Plan (PMP) Integrated Master Schedule (IMS) Risk Management Plan Subcontractor Management Plan Communications Plan Staffing Plan and Quality Assurance Plan (QAP).

• Lead the three-phase transition (Transition Planning Transition and Cutover to Managed Services) in coordination with the Transition Manager including oversight of the GFP equipment buyout and the Ashburn data center lease takeover from the incumbent contractor.

• Represent Leidos at the Strategic Layer (Executive Committee) of the joint FDA/Contractor governance structure; support Tactical Layer (Steering Committee) and Operational Layer (weekly service delivery) governance as needed.

• Identify align and manage qualified resources across all contract task areas; maintain the contractor organizational chart and full personnel roster for FDA visibility.

• Direct and mentor a senior leadership team including the Deputy Program Manager Transition Manager Task Area Leads (Data Center Operations Network Services Cloud & Compute/Storage Enterprise Services Lab Support Cross-Functional Services) Client Advocate/Technical Leads Service Delivery Manager Program Security Officer/ISSM and Financial/Chargeback Manager.

• Drive the multi-cloud migration strategy (AWS Azure GCP landing zones) covering roughly 60% of FDA applications while ensuring continued high-quality operation of the 40% of workloads remaining in the Contractor-Owned Contractor-Operated (COCO) data center environment.

• Establish and operate a simplified transparent cloud/data-center chargeback (pass-thru) model that FDAs individual Centers can readily understand and administer.

• Ensure staffing and skill levels remain adequate to meet FDAs service objectives; coordinate all contractor onboarding/offboarding and required training/certification compliance (e.g. FDA Records Management Training Computer Security Awareness Training IT Security Recertification).

• Own monthly and ad hoc reporting to the COR including the Monthly Financial Report (MFR) performance-metric reporting against Service Level Agreements (SLAs) and responses to Government data calls audits and security assessments.

• Manage subcontractor and vendor relationships (including hyperscale cloud providers and legacy ITSM tool vendors) to ensure integrated seamless service delivery.

• Proactively manage program risk including the financial and operational risk inherent in transitioning from a T&M/GOCO structure to an FFP/COCO structure aging on-premises infrastructure (White Oak) accrued technology debt and reliance on third-party cloud providers.

• Lead Transition-Out planning and execution at contract end (or upon re-compete loss) ensuring an orderly low-risk handover of services assets and documentation.

• Ensure compliance with FDA policies procedures and standards (including NARA records schedules and FDA Staff Manual Guides) and with all applicable federal acquisition and IT governance requirements.

Basic Qualifications:

• Bachelors degree and 12 years of progressive experience managing large-scale federal IT infrastructure data center or managed-services contracts or a masters degree with 10 years of prior relevant experience. Additional years of experience may be considered in lieu of degree.

• 7 years in a Program Manager or equivalent senior leadership role on a program of comparable scope and value.

• Demonstrated success managing both Firm-Fixed-Price (FFP) and Time & Materials (T&M) contract types ideally including a T&M-to-FFP or GOCO-to-COCO (or similar ownership-model) transition.

• Proven experience overseeing large-scale IT transition/transformation efforts including asset transfer facility/lease takeover or similar high-stakes transition activities.

• Strong working knowledge of hybrid/multi-cloud environments (AWS Azure and/or Google Cloud Platform) and of enterprise data center operations.

• Experience establishing and operating IT service governance structures (e.g. Executive/Steering/Operational committee models) with a federal civilian customer.

• Excellent executive communication negotiation and relationship-management skills with demonstrated ability to serve as the primary customer-facing interface for a Contracting Officer COR and senior agency stakeholders.

• U.S. Citizenship.

• Must have the ability to obtain and maintain a Public Trust.

• Project Management Professional (PMP) current and active.

Preferred Qualifications:

• ITIL Foundation certification (or higher).

• Prior experience directly supporting FDA another HHS operating division or a comparable federal health/regulatory science agency.

• Experience with cloud cost-management/FinOps chargeback or showback models.

If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.