Program Manager I, Global Logistics, Imports

Amazon seeks a Program Manager I to join our Global Logistics Imports this role youll lead strategic cross-functional programs that optimize our global supply chain operations. Youll leverage data analytics project management expertise and stakeholder management skills to drive operational excellence across our vendor and third-party partner networks.



Key job responsibilities
- Drive end-to-end program management for cross-functional customs initiatives ensuring successful delivery against key metrics
- Develop and execute customs program strategies that align with business objectives and customer needs
- Lead data-driven process improvements and operational efficiencies
- Build and maintain strong relationships with internal teams and external partners
- Create and maintain comprehensive project plans timelines and budget tracking
- Identify assess and mitigate risks proactively
- Deliver regular status updates and presentations to senior leadership
- Establish and monitor KPIs for program performance
- Implement process improvements based on data analysis and stakeholder feedback
- Facilitate cross-team collaboration to optimize resource allocation

A day in the life
Youll start your day reviewing program metrics and addressing any operational challenges that arose overnight. Throughout the day youll collaborate with teams across the globe from tech and customs partners to logistics providers. Youll lead project meetings analyze performance data and work on process improvements. You might develop a new reporting dashboard strategize with stakeholders on program enhancements or create executive presentations highlighting program achievements and opportunities.



About the team
Global Logistics Imports is dedicated to optimizing speed and cost in the movement of freight from global manufacturing hubs to Amazons international marketplaces. We serve both Fulfillment by Amazon (FBA) sellers and retail direct import vendors. Our team leverages logistics providers and internal Amazon supply chain solutions to increase selection and lower costs for our customers. We foster an environment of innovation and continuous improvement where analytical thinking and customer obsession drive our decision-making.

Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular full-time employees include:
1. Medical Dental and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here: Bachelors degree in supply chain business engineering finance or related technical or quantitative field
- 1 years of program or project management experience
- Experience in Trade Compliance and/or Supply Chain industry i.e. as customs agent/officer compliance specialist or customs operations
- 1 Year Logistics or Carrier Management Experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Experience working cross functionally with tech and non-tech teams

- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
- Licensed US Customs Broker

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at AZ Tempe - 55600.00 - 97400.00 USD annually
USA TN Nashville - 50100.00 - 87600.00 USD annually