Program Manager – Human Capital Programs (Employee Development)

Business Management Associates Inc. (BMA) is guided by its mission Whats Humanly Possible. BMA integrates people and processes through service supported by a strategic focus on people and process a proven project management methodology and disciplined internal and external management with financial accountability.

Love Thy Customer; Love Thy Work; Love Thy System

BMA is committed to fostering a respectful workplace where equal employment opportunities are available to all applicants regardless of race color religious creed sex national origin or military status. BMA believes diversity and inclusion are essential to its success and seeks to recruit develop and retain talented individuals from a diverse candidate pool.

Compensation: $78000-$92000

The National Credit Union Administration (NCUA) is seeking an experienced Program Manager Human Capital Programs (Employee Development) to provide full-time support (40 hours per week) to the Office of Human Resources (OHR) Division of Training and Development (DTD). This senior-level role serves as a trusted advisor and program manager responsible for leading employee training and development initiatives organizational development programs and enterprise learning strategies that enhance workforce capability across the agency.

The successful candidate will partner with agency leadership subject matter experts and stakeholders to design implement evaluate and continuously improve learning and development programs while ensuring compliance with federal training standards and instructional design best practices. This position requires strong project management organizational consulting and strategic planning skills along with experience managing multiple training initiatives simultaneously.

Experience supporting a FIRREA agency is preferred but not required.

• Serve as Program Manager for organizational consultation and team-building initiatives.
• Lead strategic employee development programs that align with agency goals and workforce development objectives.
• Provide senior-level management consulting and recommendations for organizational improvement related to employee learning and development.
• Establish project objectives strategic direction timelines and performance measures for assigned initiatives.

• Manage the planning coordination and execution of technical and professional development training programs.
• Coordinate logistics for instructor-led training virtual learning conferences workshops and off-site training events.
• Provide transient lodging coordination and logistical support for training participants.
• Assist supervisors and managers in identifying workforce development needs and selecting appropriate learning solutions.
• Support development and implementation of Individual Development Plans (IDPs).

• Collaborate with subject matter experts to develop and revise:
  • Lesson plans
  • Training materials
  • Job aids
  • Instructor guides
  • Participant manuals
  • Presentations
  • Case studies
  • Practical exercises
• Ensure all instructional materials comply with established Instructional Systems Design (ISD) standards.
• Analyze learning needs using task analysis methodologies to develop effective learning objectives and instructional strategies.
• Design and improve curriculum for technical and soft skills training programs.

• Develop and implement training evaluation methodologies.
• Design surveys assessments and evaluation instruments.
• Conduct customer needs assessments and learning effectiveness evaluations.
• Analyze training metrics and performance data.
• Produce reports dashboards charts graphs and benchmark analyses.
• Recommend continuous improvement strategies based on evaluation results and industry best practices.

• Provide expert guidance to leadership regarding employee development policies and training regulations.
• Draft policies procedures guidance documents and program instructions.
• Advise management on formal training opportunities and on-the-job learning strategies.
• Monitor industry trends and emerging practices in organizational development and employee learning.

• Manage multiple concurrent projects while ensuring timely completion of deliverables.
• Maintain project documentation and training records.
• Support records management cleanup and compliance activities.
• Prepare and submit weekly project status reports documenting accomplishments upcoming work risks issues and resolutions.

• Build strong partnerships with agency leadership managers instructors and subject matter experts.
• Facilitate collaboration across business units to support enterprise-wide learning initiatives.
• Market and promote new training programs throughout the organization.

• Bachelors degree in Human Resources Organizational Development Education Business Administration Public Administration or a related field (or equivalent combination of education and experience).
• Minimum 6 years of progressive experience as an HR Specialist (Employee Development) or in a comparable learning and development role.
• Demonstrated experience leading enterprise training and employee development initiatives.
• Experience managing complex projects and organizational improvement efforts.
• Strong knowledge of adult learning principles instructional design methodologies and training evaluation techniques.
• Experience developing recommendations strategic solutions and organizational development initiatives.
• Exceptional written and verbal communication skills.
• Strong analytical organizational and problem-solving abilities.
• Experience developing executive-level reports presentations and performance metrics.
• Ability to manage multiple priorities in a fast-paced environment.

• Experience supporting a Federal Government agency.
• Experience supporting a FIRREA-regulated agency.
• Knowledge of federal Human Resources policies and employee development regulations.
• Experience with Learning Management Systems (LMS).
• Experience conducting organizational assessments and workforce development planning.
• Familiarity with Kirkpatrick Evaluation Model ADDIE or other instructional design frameworks.
• Project Management certification (PMP) or related certification is a plus.

• Human Capital Strategy
• Employee Training & Development
• Organizational Development
• Program Management
• Project Management
• Instructional Design
• Learning Analytics & Evaluation
• Stakeholder Engagement
• Federal Human Resources
• Strategic Planning
• Policy Development
• Change Management
• Data Analysis & Reporting
• Continuous Improvement
• Leadership & Collaboration

• Full-time (40 hours per week)
• Hybrid or onsite as required by NCUA
• Travel required for conferences training events workshops and off-site meetings.

Company Benefits Statement

We are committed to supporting the health well-being and professional growth of our team members. Eligible employees have access to a competitive benefits package designed to help them thrive at work and at home.

• Comprehensive medical dental and vision coverage
• Paid time off holidays and wellness resources
• Retirement savings options with company contribution opportunities
• Professional development training and career growth support
• Flexible work arrangements where role and business needs permit
• Employee assistance resources and a supportive inclusive workplace culture

Benefits may vary based on role location employment status and applicable plan terms. Additional details will be shared during the hiring process.

Required Experience:

IC