Program Manager for Intensive Family Support
Job Location:
Northampton, PA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k) matching
- Dental insurance
- Tuition assistance
- Wellness resources
- Monday Friday 9am 5pm with flexibility required in schedule to meet program needs including evenings and occasional weekends.
- Program operates between 8am-6pm in a hybrid model with frequent in-person meetings.
- Must be able to make late afternoon family visits and travel throughout Hampden Hampshire Franklin Berkshire Counties and the North Quabbin area.
The Intensive Flexible Family Support (IFFS) Program provides support to families with children/young adults who are diagnosed with an intellectual or developmental disability (including autism) who are experiencing significant challenges. Services occur in the familys home and community. This is a goal-oriented and time-limited service providing focused and intensive support to respond to identified challenges and areas of need and to build family capacity to support their child at home and reduce the risk of a residential placement. The IFFS program is funded by the Massachusetts Department of Development Services (DDS).
- Get to know support and mentor your team with integrity dedication and loyalty.
- Get to know programs families and children by visiting regular contact and supporting as needed.
- Oversee development and implementation of family support plans.
- Enforce program regulations policies and contract adherence.
- Complete new case intakes enrollments and closings.
- Participate in budget development line-item expense monitoring and projections.
- Handle emergency situations quickly thoroughly and effectively.
- Recruit and credential contract service providers.
- Meet regularly with staff and supervisor and periodically with peer managers division leadership and DDS Staff.
- Participate in agency leadership and operations training.
- Hire and train Case Managers and Support Staff when needed.
- Bachelors degree in a related major preferred.
- At least 5 years of full-time case work in Human Services agencies.
- At least 3 years of full-time supervisory experience in Human Services agencies.
- At least 2 years of full-time work with families with children with autism and co-occurring physical behavioral or mental health challenges.
- Experience working with families who face challenges such as substance use disorder housing instability low income etc.
- Have competency assessing individual and family needs using a variety of planning and problem-solving approaches.
- Knowledgeable about clinical and non-clinical interventions and resources for autism.
- Knowledgeable about resources available in region that are relevant to case families.
- Knowledgeable about trauma informed service delivery.
- Have and maintain a valid drivers license.
- Acceptable Motor Vehicle and Driving Record.
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or veteran status.
Flexible work from home options available.
ServiceNet is a non-profit agency supporting people with mental health challenges developmental disabilities brain injuries homelessness and more. We offer great benefits room to grow and plenty of rewarding opportunities. Wed love for you to join us!
At ServiceNet you will make a real difference. Whether youre working in residential direct care clinical care peer support or other valuable roles youll be part of a compassionate team dedicated to supporting our community.
And with over 3000 employees and over 100 programs across western Massachusetts were confident theres a role thats the right fit for you.
Required Experience:
IC
About Company
Essential Human Services For People Living With Mental Health Challenges, Developmental Disability, Brain Injury, Substance Abuse, And More.
