Program Manager, Federal Programs
Austin, TX - USA
Job Summary
Hypori Inc. is a high-growth cybersecurity SaaScompany transforminghow organizations think about secure mobility. Our virtual workspace platform enables users to access enterprise apps and datafrom any mobile devicewith zero data on the endpoint and total personal privacy. Backed by $55M in funding from investors including UBS AE Industrial Partners Hale Capital Partners and GreatPoint Ventures Hypori is expanding into new commercial and regulated markets. Learn more at .
Overview
The Program Manager of Federal Programs will own a portfolio of Hyporis most important Federal customer relationships and run the engagement rhythm that keeps them on plan. That work includes monthly and quarterly performance reviews strategy sessions and status updates across the Field Technical Services organization.
This role is responsible for directing leading and executing critical system implementations for DoW. You will serve as the trusted advisor and as the customers voice influencing and refining the Hypori Experience from inside the program. As the primary point of contact for delivery and technical stakeholders you drive the operational relationship from implementation through adoption while the Strategic Account Director manages the commercial and executive relationship.
This is a high-impact high-visibility role that helps bothHyporiand its customers realize enterprise-wide strategic outcomes. You will collaborate across internal teams and build strong credibility influence and partnership with leaders acrossHypori. Your work directlydetermineswhetherHyporislargest and most consequential deployments succeed and become operationalized inside the customer environment.
This role requires candidates to be based in the Washington DC metro area.
What You Will Do
Program leadership and execution
- Direct the definition planning execution and monitoring of a portfolio of strategic programs and projects across theDoW
- Coordinate and provideweekly and sometimesdaily program and project management throughout the program lifecycle including planning the overall program and monitoring progress against milestones
- Manage the alignment ofFederalPrograms personnel across various customer engagements and internal projects
- Identifyand manage risks and issues within each program and define corrective action to avoid or minimize disruption to the implementation process
- Design program playbooks to standardize repeatable implementation processes across similar customer bases
Customer engagement and advisory
- Advise and serve as the primary point of contactfor delivery and technical stakeholdersto effectively implement theHyporiproduct in complex Government environments
- Engage cross-functionally with internal and external stakeholders on programmatic and technical topicsincluding product capabilities implementation requirements (RMF network authentication) and deploying enterprise-wide programs to end-user communities
- Develop Statements of Work (SOW) andGovernment proposalsand procurement documents including implementation scope deployment requirementsand technical specifications in support of opportunities driven by the Strategic Account Director
- Represent the product and customer implementations in public forumsincluding trade shows conferences and working groups
- Monitor product adoption and usage health across the portfolio;identifyaccounts at risk of low adoption or non-renewal and proactively engage internal teams and customer stakeholders to course-correct
Business rhythm and communications
- Develop deliver and manage a comprehensive communication vehicle that provides visibility on measurable progress against Field Technical Services KPIs for strategic accounts
- Build andoperatethe monthly and quarterly rhythm of business(performance impact reviews strategy preparations and status reviews)for Federal customer engagements
- Partner withHyporiMarketing and customer representatives to develop communications that support deployment milestones feature adoption and program status visibility for strategic accounts
- Establish organizational and software delivery metrics and build reports and dashboards that detail customer success project execution and program health
Who You Are
- 8 - 10 years of practical experience inDoWprogram managementacross complex multi-program enterprise organizationsdelivering product and service features and managing dependencies between programs and products within a large portfolio of strategic customers
- Demonstratedproficiencywith software delivery methodologies and portfolio management for SaaS on-premises or hybrid software deployment models
- Proactive and forward-thinking with the ability to synthesize disparate information quickly into clear recommendations actions and decisions
- Strong leadership presence and organizational agility;youimpactand influence at all levels across the company
- Skilled at acting as a liaison between business stakeholders and development teams to ensure successful technical fulfillment of business requirements
- Able to rapidly build trust and confidence with internal and external stakeholders including senior leaders (GO SES C-Suite) and customer decision makers
- Proven record of definingestablishing andmaintaininga consistent traceable decision-making process across a heterogeneous landscape of stakeholders
- Extensive experience working with complex U.S. Federal Government or other public sector compliance requirements
- Strong interpersonal skills cross-team collaboration and a habit of open honest feedback and interaction
- Self-motivated and confident operating at a senior level in a fast-paced dynamic high-growth environment
- Exceptional communication and presentation skills;you can deliver an engaging informative briefing to any audience
- U.S. Citizen(required)
- ActiveDoWSecurity Clearance with a Tier 3 Investigation (Secret);required
- Able to obtain aDoWSecurity Clearance with a Tier 5 Investigation (Top Secret)
- Willing to travel up to 25%
What We Value
- Customer obsession: You treat the customers mission as your own and act as their voice insideHypori
- Ownership: Youdirect programs end-to-end and are accountable for the outcome not just the activity
- Intellectual honesty:you tell leadership the truth about program health risk and where thingsactually stand
- Cross-functional partnership:you build credibility and influence across engineering product marketing and the field
- Change agency:you have a passion for transformation and the discipline to make it stick
WhyHypori
- You lead a portfolio of consequential programs at a company where Federal mission success is the core of the business
- Direct visibility into how the companys most important customer relationships are runand direct influence over how they grow
- The technology is real differentiated and solves a problem that legacy MDM and container approaches have not
- Senior high-visibility role with direct partnership across executive leadership
- A distributed flexible work environment built for senior professionals who deliver results
Salary Range
- $170000-$% Bonus
About Us
Hypori Inc. provides a generous benefits package for full-time employees that includes medical dental and vision insurance parental leave and life and disability packages. We also invest in our employees futures by providing a 401(k) plan with employer-matching contributions that vest starting from your first day of employment.In addition to the base compensation Hypori also offers a performance bonus which is primarily contingent upon company-wide performance.We are dedicated to investing in the tools and skills required to be strong collaborative colleagues and people managers to help build and retain a strong workforce.
Hypori is an Equal Employment and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age genetic information disability veteran status or any other characteristic protected by law.
At Hypori we are committed to creating and promoting an inclusive workplace that embraces differences and perspectives making us a stronger more successful doing so we are committed to providing reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application or hiring process should contact for assistance.
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Required Experience:
Manager
About Company
Hypori Halo delivers zero-trust access to enterprise apps and data via a separate, secure virtual workspace from any smartphone or tablet. 100% user privacy and no data at rest on the device is secure virtual BYOD you can trust.