Program Manager Expansion, Capacity & Process Excellence, Amazon Grocery Partnerships

Amazon

Job Location:

Washington DC, WA - USA

Monthly Salary: Not Disclosed

Posted on: 21 days ago

Vacancies: 1 Vacancy

Job Summary

Do you want to play a key role in Amazons plans to redefine grocery shopping If so we have an exciting role which would put you at the forefront of our operations within the Grocery Partnerships team.

This is an opportunity to join Amazons Grocery Partnerships (GP) business which focuses on 2 hr delivery of everyday essentials. GP provides customers with selection from marquee third-party grocers across NA UK EU JP and AU. This role combines strategic expansion leadership with operational excellenceyoull be responsible for driving sustainable scalable expansion and capacity management with new GP merchants while leading the implementation of best-in-class standards and governance across our grocery network.

The GP Ops Integration team is looking for an experienced Program Manager who can prioritize well communicate clearly and has a consistent track record of successful project delivery. You must have proven ability to manage influence and engage a broad group of stakeholders create documentation for senior executives and align plans with Amazons strategic objectives.

Key job responsibilities
Expansion & Capacity Planning:

Lead WW expansion ops support owning the definition of scalable processes and standards for new GP partners and geographies
Develop and execute launch plans for new models and markets incorporating service and cost strategies
Partner with internal stakeholders to understand challenges identify solutions and collaborate with Amazon teams on best practices
Define monitor and report on progress across multiple activities including performance metrics continuous improvement initiatives and key milestones

Process Excellence & Change Management:

Establish governance structures and approval mechanisms to review proposed changes assess risks/impacts and make go/no-go decisions
If youre passionate about driving operational excellence and innovation while scaling a rapidly growing business we encourage you to apply.
Develop and maintain comprehensive change management frameworks including standardized processes tools and templates for planning communicating and reinforcing changes
Act as single-threaded leader for intake approval implementation and quantification of best practices within the GP network
Facilitate three-year planning and annual planning for the GPO organization including goal setting and monthly reporting

- 2 years of defining and implementing process improvement initiatives using data and metrics experience
- 2 years of program or project management experience
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams

- 3 years of driving end to end delivery and communicating results to senior leadership experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience:

Manager

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About Company

Amazon

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