Program Manager Behavioral Health Outpatient Program
Sterling, MA - USA
Job Summary
Loudoun County Government has been named one of Forbes 2025 Best Large Employers! Were proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic growing community thats The Loudoun Difference.
Welcome and thank you for your interest in employment with Loudoun County Government!
ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE SEE RESUME WILL NOT BE TAKEN INTO CONSIDERATION.
- Introduction
The Loudoun County Department of Mental Health Substance Abuse and Developmental Services is seeking a talented and motivated individual to serve as an Program Manager within the Behavioral Health Outpatient Services this role you will work with a trusted and reputable team that has a history of success connecting individuals and their families with person-centered recovery-oriented services and support.
We welcome new teammates who approach their professional careers with enthusiasm and dedication to our diverse and fast-growing county. Come be a part of something that matters.- Job Summary
This position provides clinical administrative and operational leadership to one of two outpatient clinics providing individual and group therapy to individuals with serious mental illness substance abuse and co-occurring substance use disorders.
The Program Manager provides both clinical and administrative supervision of program staff including licensed clinicians and resident therapists receiving supervision toward licensure. The position is located in our Eastern Loudoun Outpatient Clinic; however the program manager is responsible for providing cross coverage of the Leesburg Outpatient Clinic as well when needed. The Program Manager is responsible for ensuring staff are trained in a variety of Evidence Based therapeutic modalities. Additionally the Program Manager ensures compliance with all documentation standards set forth by the Department and ensures that service level activities are consistent with Department expectations. The position oversees collaboration with County courts families internal MHSADS programs and community partners to facilitate timely access to behavioral health treatment. The Program Manager also oversees the development of comprehensive Individual Service Plans in accordance with Virginia Code and DBHDS requirements.
In addition this position oversees and/or interacts with four County Court Dockets providing leadership and consultation regarding outpatient therapy services for individuals living with serious mental illness substance abuse or co-occurring disorders who appear before the General District Court. The Program Manager ensures compliance with all state and local requirements while promoting person-centered engagement motivational interviewing and connection to other County Behavioral Health and Substance Abuse Services.
Successful candidates are strategic leaders who excel at building collaborative partnerships supporting staff development improving systems of care and leading quality improvement initiatives. The ideal candidate possesses exceptional clinical judgment strong organizational and communication skills and a passion for improving outcomes for individuals with serious behavioral health needs through coordinated community-based care.
Key responsibilities include but are not limited to:- Oversee the Eastern Loudoun Behavioral Health Outpatient Program providing administrative clinical and operational leadership.
- Supervises clinical staff provides clinical consultation and promotes professional development and evidence-based practices.
- Oversees and/or interacts with four County Court Dockets including the Adult Behavioral Health Docket the Recovery Docket the Veterans Docket and the Juvenile Behavioral Health Docket and ensure compliance with Virginia Code DBHDS standards and County policies related to continuity of care.
- Oversees outpatient substance abuse services providing services to individuals with serious mental illness and co-occurring disorders.
- Develop collaborative relationships with other MHSADS Department programs including Case Management Psychiatry Services Nursing Discharge Planning and Crisis Services DBHDS regional partners community organizations and other stakeholders.
- Monitors program performance quality improvement initiatives contract compliance data collection and program outcomes.
- Responds to customer services concerns and ensures timely and effective resolution of identified issues.
- Ensures services are provided within standards of applicable regulations policies and procedures; identifies opportunities to improve service delivery and/or documentation standards.
- Attends treatment team meetings as well as facilitates staff meetings to communicate Program Department and County updates.
- Provides clinical consultation to staff and other programs within the Department.
- Manages staff performance and completes yearly performance reviews
- Performs other duties as assigned
- Minimum Qualifications
- Masters degree in social work Counseling Psychology Human Services Public Administration or a closely related behavioral health field.
- Current independent clinical licensure in Virginia as a Licensed Clinical Social Worker (LCSW) Licensed Professional Counselor (LPC) Licensed Marriage and Family Therapist (LMFT) or Licensed Clinical Psychologist (LCP).
- Minimum of two (2) years of progressively responsible experience providing behavioral health services including experience working with individuals experiencing serious mental illness and/or co-occurring substance use disorders or equivalent combination of education and experience.
Preferred Qualifications: - Five (5) years of progressively responsible experience providing behavioral health services including experience working with individuals experiencing serious mental illness and/or co-occurring substance use disorders.
Two (2) years of supervisory program management or leadership experience.
Experience administering or overseeing Discharge Assistance Program (DAP) funding Local Inpatient Purchase of Service (LIPOS) or other state-funded behavioral health programs. - Experience administering federal or state behavioral health grants including PATH or similar homeless outreach initiatives.
Knowledge of Virginia behavioral health regulations discharge planning requirements DBHDS performance measures and community-based behavioral health systems.
Bilingual (English and Spanish) candidates strongly encouraged to apply.
- Job Contingencies and Special Requirements
Employment is contingent upon successfully passing pre-employment background check to include fingerprinting credit NCIC DMV and TB test. Must have a good driving record and a valid drivers license in Virginia or regional state of residence.
Equal Employment Opportunity
Loudoun County Government prides itself on fostering a diverse and inclusive workplace that promotes employee wellness and work-life balance. As an equal opportunity employer we consider all qualified applicants regardless of age color disability gender identity genetic information national origin political affiliation race religion sex sexual orientation or other non-merit factors.Reasonable Accommodation
Applicants who wish to request a reasonable accommodation during the recruitment process should call Human Resources directly at
oremail Human Resources.
Required Experience:
IC