Program manager, Basecamp
San Francisco, CA - USA
Job Summary
LeadStack Inc. is an award-winning one of the nations fastest-growing certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work were proud to partner with some of the most admired Fortune 500 brands in the world.
Job Title: Program manager Basecamp
Location: Onsite SF (Monday - Thursday); Some monthly travel required for events
Duration: 6 Months
Rate Range: $100/hr - $120/hr on w2
Portfolio / Samples: Would like to see examples of scalable events or programs they have worked on if readily available to provide.
What youll do:
On-site cohort operations
- Run day-of logistics for each Basecamp cohort: room setup AV checks materials catering timekeeping breakout room coordination
- Improve the learner experience including prizes and recognition
- Capture cohort photos and post recap highlights to internal Slack channels
Cohort administration
- Maintain the cohort roster as the single source of truth: pull new-hire start dates from the People team assign participants to cohorts track attendance and completion
- Own participant comms end-to-end: welcome emails pre-work instructions calendar invites cohort Slack channel setup reminder nudges
- Distribute post-session surveys compile NPS and verbatim feedback and maintain the running program dashboard
Speaker and SME coordination
- Schedule and confirm SME speakers for each cohort chase slide submissions to deadline and maintain a backup speaker bench
- Keep the Basecamp run-of-show document current and update it after every cohort retro
Program operations
- Own the Technical Productivity program calendar: cohort dates blackout weeks company event and holiday collisions
- Triage inbound enablement requests into a backlog for weekly review with the hiring manager
- Maintain Asana board hygiene so program status is always current
- Produce a monthly program scorecard: cohorts run attendees completion rate NPS
What were looking for
- 4 years in program coordination event operations L&D operations or executive support with heavy logistics ownership
- Track record running recurring in-person programs (onboarding cohorts training events offsites) with 20 participants
- Highly organized detail-obsessed and comfortable chasing senior stakeholders for deliverables
- Strong written comms; can draft participant-facing emails and Slack posts without heavy editing
- Fluent in Google Workspace Slack and at least one project tracker (Asana Linear or similar)
Nice to have
- Experience in a sales/GTM enablement L&D or People Ops function at a high-growth tech company
- Familiarity with LMS tooling or survey platforms
- Comfort building lightweight dashboards in Sheets or Looker Studio
Required Experience:
IC