Program Manager
Atlanta, GA - USA
Job Summary
This Program Manager position is located in the bureau of Consular Affairs Passport Service. Atlanta passport Agency (CA/PPT/AT); responsible for the overall planning direction management and evaluation of passport programs and operations.
- Serves as Agency/Center Director and fourth-level supervisor over adjudication staff performing full supervisory duties including work planning priority-setting performance evaluation hiring recommendations and training needs identification.
- Conducts public relations with the media travel industry and citizen groups on travel identification policies international travel standards and national security-related airline and border processing requirements.
- Develops strategic priorities internal policies and operational guidance; supports development of passport regulations and legislative initiatives; interprets laws and regulations governing nationality and passport eligibility.
- Develops justifies and defends annual budget requests for the assigned passport agency/center and reprograms funds as necessary to meet operational needs.
- Incumbent will be subject to random drug testing.
- U.S. Citizenship is required.
- Must be able to obtain and maintain a Top Secret security clearance.
Applicants must meet all the required qualification requirements described below by the closing date of this announcement.
NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions per 5CFR 300 Subpart F.
Applicants must have 1 year of specialized experience equivalent to the GS-14 level in the Federal service which provided the applicant with the particular knowledge skills and abilities to perform the duties of the position.
Qualifying specialized experience must demonstrate the following:
- Experience providing authoritative guidance and oversight of passport services operations programs and policies.
- Experience directing and reviewing results of studies of internal functions used to evaluate productivity quality workload and compliance with applicable laws and regulations.
- Experience serving as a representative for the Department on various interagency boards and/or committees.
There is no substitute of education for specialized experience for the GS-15 position.
In addition applicants experience must also demonstrate that the candidate possesses the following qualities:
- Ability to assign review and supervise the work of others;
- Objectivity and fairness in judging people on their ability and situations on the facts and circumstances;
- Ability to adjust to change work pressures or difficult situations without undue stress;
- Willingness to consider new ideas or divergent points of view; and
- Capacity to see the job through.
Education requirements do not apply to this vacancy announcement.
To request a reasonable accommodation foradditionaltime on thetimed sections of theassessment pleasesubmityour request using the Request a Reasonable Accommodation button within theAssessment Application.
Forall otherreasonable accommodationsat the U.S. Department of State please contact the Office of Accessibility and Accommodations(OAA)at.
OAAis responsible forreviewing andadjudicatingreasonable accommodation(RA)requests for the Assessment Battery being usedfor this following applies to all RA requests:
RA requestscoveradditionaltime on timed sections only.
Applicantssubmittinga RA request MUST attach supporting medical documentation signed by a licensed treatingmedical provider. The documentation should describe the nature severity and expected duration of the conditionidentifythe relevant medical condition or diagnosis and explain the basis for the requested extension.RA requests that do notcontainsupporting medical documentation attachmentsatthetime ofinitialrequest may be subject to further review.
Note:the following documents do not on their own qualify for automatic approval oftheRA request:Schedule A letters VA benefits lettersorSSA letters.
Applicants MUSTsubmittheir application before the vacancy closes even if pending anaccommodationdecision.
Applicants are encouraged to carefully follow instructions related to medical documentation provided in the vacancy announcement prior to beginning the RA process.
Applicants will have 48 hours after their RA request isadjudicatedto complete the assessment generated after the allottedtimeframewill not be admissible and the applicant will not be considered further for the vacancy.
If a different type of RA is needed please contact OAA directly at.
- If eligible situational telework agreements may be permitted with supervisory approval.
- Multiple positions may be filled from this announcement. If eligible applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions.
- Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP):View OPMs CTAP & ICTAP eligibilitywebsite for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority be considered Well-Qualified applicants must: score an85 or above meet Minimum Qualifications and demonstrateproficiencyin some but notall major aspects of the position.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC