Program Manager AsanteWesthaven

Role: Program ManagerReports To: Director Project-based HousingDepartment: Permanent HousingProgram: 1603-Housing RetentionStatus: Exempt (Salary) Full-Time ManagementSchedule: Monday-Friday 8am-4:30pmLocation: Westhaven Apartments - 11609 S. Western Ave Los Angeles CA 90047 Asante Apartments - 11001 S. Broadway Los Angeles CA 90061Benefits: Medical Dental Vision Retirement Planning (403b) Employee Assistant Program (EAP) : 1SummaryThe People Concern is partnered with the Department of Health Services (DHS) and their Housing for Health (HFH) Program to provide housing and Intensive Case Management Services (ICMS) to persons experiencing homelessness. The Project-based Housing Program houses individuals transitioning from homelessness in subsidized housing units that are attached to supportive -based Housing clients are linked to ICMS case managers who provide home-based and field-based interventions clinical services while employing trauma-informed care and harm reduction approaches. Clients in our programs are a diverse group with complex trauma experiences complicated by medical mental health and substance use barriers. Clients remain in the program for as long as they require subsidized housing. For many individuals this may mean their entire Program Manager is responsible for daily oversite of the ICMS Teams based in the Project-based Housing sites. This includes assistance with client crisis management coordination of services and clinical supervision to case management team. The Program Manager serves as the primary liaison between the agencys DHS HFH program staff and the ICMS team ensuring funder standards are met. They also support collaborative working relationships with site-based partners including property managers housing developers and local community Duties and Responsibilities: Provide clinical and administrative supervision to Bachelors-level Case Managers and Masters-level Clinical Case weekly team meetings and case consultation utilizing a trauma-informed care lens and harm reduction with other Housing Department teams DHS supports and community partners to develop creative interventions focused on improving the safety and well-being of our most marginalized with client crisis management which includes assessment for voluntary and involuntary psychiatric available to respond to emergency calls and situations on a 24-hour basis with support from direct clinical supervisor and Housing Department all documentation charting and data collection for program clients is complete timely and accurate through on-going audits of electronic data bases and chart coordination with the Project-based Housing Director provide budgetary oversight of program administration and ensure program revenue and expenses are within the annual in the screening assessment and enrollment of clients including orientation to program policies resources and case management staff are linking clients to appropriate services and utilizing a Whatever It Takes approach. Case Managers will provide assistance with locating and securing housing connection to community resources government and state benefits medical mental health and substance use support and containment to team in the event of client death and/or traumatic incident. Coordinate or provide debriefing when that all Annual Reviews are completed in a timely oversite regarding hiring and ensure Diverse and Equitable hiring practices to appropriately reflect the diversity of the population and manage staffing of ICMS team and ensure staff are adequately trained and abide by all agency and department policies and :MSW MFT LPCC or PsyD who is registered with CA BBS (supervision hours are available for this position).Licensed preferred but must be license of two (2) years full-time experience working with the homeless preferably those living with mental illness and/or substance to provide direct supervision and management of assigned oriented with excellent time management organizational written verbal interpersonal and computer critical thinking problem-solving and team building to work in a high tolerance Harm Reduction model with clients who have multiple to learn quickly and work effectively with a wide range of constituencies and minimal -starter with the ability to stay ahead of the curve and thrive in a fast-paced work valid Drivers with an acceptable driving to be on-call 24/7 with support from direct clinical supervisor and Housing Department QualificationsSupervisory licensureClinical experienceWork Environment:Field (may need to travel) and indoor office required to sit stand bend; occasionally lift or carry up to 35 occasion walk or drive to different local sitesWill necessitate working in busy and loud environmentsWill be exposed to elements like cold heat dust noise and odorMay need to bend stoop twist and sit throughout the day