Program Manager (736500)

•  Develops and maintain detailed knowledge of the local labor market Keep apprised of local business needs and job placement opportunities
• Develops plans with employers to identify job openings alternative work activities and training initiatives
• Works with TDS staff to facilitate job placements
• Contacts and supports employers by assisting with recruiting interviewing and hiring qualified candidates
•  Enters employer information into all appropriate Databases and monitors employer activities
• Assists with job fairs and employer hiring events
• On occasion may work outside normal business hours to support event employers or deadlines
• Responsible for overseeing the projects programmatic activities and operations
• Reviews recommends reports and implements programs to ensure that the project meets contractual obligations and compliance issues
• Analyzes processes and procedures to optimize performance
• Defines and sets operational goals
• Prioritizes assignments and adjusts or adapts service delivery as needed
• Supervises local office team providing oversight to ensure that participants receive quality and timely services and meeting program objectives
• Manages a caseload of participants and provides counseling and mentoring
• Assess participant competencies work history education attainment skills and abilities Identifies challenges to finding employment and prompts remediation
• Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle beginning with outreach/referral and continuing through retention and advancement efforts.
• Prepares organizes and maintains accurate updated information in both electronic and paper participant files reflecting entire history of a program participant including supportive services issued Understands all technical aspects of the program operation
• Maintains knowledge of applicable federal state and local laws regulations guidelines and policies related to welfare and workforce programs
• Reviews eligibility of participants and verify staff record participant activity and progress in state system of record
• Conducts regular file review and monitoring Maximizes performance and productivity
• Direct/delegate staff responsibilities to meet and/or exceed performance standards
• Reviews staff performance and recommend corrective actions as needed
• Coordinates training activities to ensure that all operations staff are properly trained to implement project activities effectively
•  Participates in development and maintenance of standard operating procedures Facilitates meetings with partners to promote full frequent communication
• Delegates work and resolve issues and conflicts that arise
• Other duties as assigned

Qualifications :

• Bachelors Degree from an accredited university or college or 2 years work experience in business to business sales marketing customer service staffing or recruiting
• Excellent verbal and written communication and interpersonal skills Demonstrated strong customer service skills.
• Strong presentation skills with public speaking or outside sales experience
• Familiarity with the communities being served with knowledge and understanding of local needs and resources
• Demonstrated knowledge of labor market trends
• Friendly professional demeanor Sales or staffing experience preferred Bi-lingual (English/Spanish) preferred Ability to work well in teams and independently
•  Proficient in Microsoft Windows and Office (Word Excel PowerPoint)
• Ability to work well in teams and independently
• Valid drivers license in good standing and proof of automobile insurance required

Additional Information :

Pay: $75000 per year

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demand-driven workforce solutions.

When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.

Remote Work :

No

Employment Type :

Full-time