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Program Manager (6014-1)

Tri-Force Consulting Services, Inc.

Job Location:

New York City, NY - USA

Salary: Not provided by the employer

Experience Required: 5years

Posted: 8 September 2026 (7 hours ago)

Application Deadline: 6 December 2026

Vacancies: 1 Vacancy

Job Summary

Job Title: Program Manager (6014-1)

Location: 2 BROADWAY NY NY 10004

Client: Metropolitan Transportation Authority

Duration: 12 Months

Note: A HYBRID SCHEDULE (3 DAYS ONSITE / 2 DAYS REMOTE).

Key Responsibilities

Work closely and collaboratively with the departments leadership team to develop track/monitor and implement transformational initiatives
Identify areas for IT process improvement and develop strategies to address them while also resolving operational bottlenecks as they arise.
Spearhead efforts to improve the operational efficiency of the department including formalizing and streamlining procedures and business processes. Conduct process reviews SOP reviews risk profiles and SLAS to help identify risk and opportunities across core business processes
Assist in the due diligence and operational reviews in the departments and formulate recommendations on process improvement initiatives Prepare and present business cases findings benefits and recommendations in various formats and at various levels regarding business units in need of transformation or BPM
Compile and track departmental priorities assist department staff in developing work plans monitor and report on key initiatives and escalate issues to leadership as appropriate.
Additionally the candidate should be able to demonstrate a history of hands-on involvement in large programs involving IT project work.
Assist with the design and implementation of disciplined score cards in areas needing including productivity service levels quality risk levels and transaction costs
Change management experience

Requirements:

MBA preferred Minimum 10 years of business experience
LEAN certification / Six Sigma training or comparable required. Professional communication skills and proven leadership capabilities.
Demonstrated analytical capabilities and quantitative skills.
Demonstrated ability to work collaboratively with a wide variety of stakeholders across all levels of a large organization.
Experience with project management and work plan development.
Excellent written verbal and digital communication skills as well as interpersonal skills.
Demonstrated ability to work in a high-profile high-pressure environment effectively.
Excellent organizational facilitation and presentation skills.
Highly proficient in Microsoft Excel Word PowerPoint Project and Visio. Prior experience with translating business needs to functional requirement specifications for technology.
Prior experience in government agency is a plus.

Additional Skills and Information:

AI Prompting and Agent creation experience

If you are: bright motivated skilled a difference-maker able to get things done work with minimum direction enthusiastic a thinker able to juggle and multi-task communicate effectively and lead then we would like to hear from you. We need exceptionally capable people for this role for our client so get back to us and tell us why

you think you are a fit.

About Us:

Since 2000 Tri-Force Consulting Services () has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specialises in IT staffing software development (web and mobile apps) systems integration data analytics system automation cybersecurity and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity increasing efficiencies through automation and lowering costs. Our clients benefit from our three distinguishing core values: integrity diligence and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nations fastest-growing companies.

Required Skills:

MBA preferred Minimum 10 years of business experience LEAN certification / Six Sigma training or comparable required. Professional communication skills and proven leadership capabilities. Demonstrated analytical capabilities and quantitative skills. Demonstrated ability to work collaboratively with a wide variety of stakeholders across all levels of a large organization. Experience with project management and work plan development. Excellent written verbal and digital communication skills as well as interpersonal skills. Demonstrated ability to work in a high-profile high-pressure environment effectively. Excellent organizational facilitation and presentation skills. Highly proficient in Microsoft Excel Word PowerPoint Project and Visio. Prior experience with translating business needs to functional requirement specifications for technology. Prior experience in government agency is a plus.

Required Education:

A computer science or preferred or equivalent combination of experience and education OR MBA preferred Minimum 10 years of business experience

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