Program Facilitator

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DUTIES AND RESPONSIBILITIES

FUNCTIONAL AREAS

VOLUNTEER COORDINATION

• Assist in the training scheduling and oversight of volunteers supporting transfer adoption and outreach programming.
• Promote positive volunteer engagement and ensure safe humane animal handling practices.
• Support volunteer participation in adoption events shelter activities and community outreach.
• Provide concise and accurate information to the public regarding animal history adoption relinquishment foster programs and outreach events.
• Provide care for animals; clean and disinfect enclosures food and water dishes and maintain related equipment for adoption and outreach events.
• Handle animals in a humane manner according to established policies and procedures.
• Remain alert to animal behavior and physical condition and report concerns to appropriate staff.

*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.

PROGRAMMING

• Provide support for the assigned section in the oversight of programs. Assist with implementing procedural administrative internal control and workflow changes after approval.
• Coordinate prepare and support events for adoption foster care or community outreach. Work and/or oversee events as assigned.
• Promote humane awareness toward the care and treatment of animals through outreach programs.
• Organize and maintain accurate and detailed databases files and records. Verify accuracy of information research discrepancies and record information.
• Research develop prepare and distribute a variety of information documents forms records and data as requested by management.
• Provide concise and accurate information to the public regarding programs and events hosted by Animal Care Services.

*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.

FOSTER COORDINATION

• Coordinate the foster care program for animals in conjunction with medical staff.
• Participate actively in the foster care program providing training and support for foster caretakers.
• Monitor animals in the program schedule medical care and ensure assistance is available to foster families.
• Recommend animal placement options in coordination with other Animal Care Services sections.
• Maintain and coordinate scheduling with foster families and outside agencies. Conduct interviews advise on relinquishment or placement prepare paperwork and perform data entry.
• Organize and maintain accurate and detailed records for foster placements medical care and animal disposition.
• Provide care for foster animals during intake transfer or outreach events including cleaning enclosures and handling animals safely.

*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.

PLACEMENT AND RESCUE

• Develop and maintain relationships with partner shelters animal welfare entities and organizations throughout the United States to coordinate programs and facilitate the transfer of animals.
• Coordinate and participate in out-of-state and overnight animal transfers as needed.
• Recommend placement and rescue options for animals in coordination with department staff.
• Maintain and coordinate scheduling with the public and agencies for adoption placement and relinquishment of animals. Conduct interviews with prospective adopters prepare paperwork and perform data entry.
• Inspect program partner facilities when possible or obtain reference letters and veterinary information used by the rescue or transfer partner.
• Maintain accurate records and statistical data of placement and transfer activities owner relinquishment and resource requests and outcomes including inventory of resources provided disposition transfer location and statistical reporting.
• Monitor the humane handling of animals safety during placement and transport

*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.

MINIMUM QUALIFICATIONS

• Associates degree in Animal Science Business Marketing Communications or a related field
• Three (3) years of experience working in customer service animal sheltering humane society public relations community outreach placement or animal adoption programs.

*Any equivalent combination of related education and/or experience may be considered for the above requirements.

SUPPLEMENTAL INFORMATION

PREFERENCES

• Experience working with volunteers in an animal-related capacity.
• Experience with rescues shelters or animal transfer partners.
• Experience with animal medical procedures including neonatal microchipping and vaccines.
• Experience with animal behavior and assessments

SCREENING AND COMPLIANCE

The offer of this Bernalillo County position requires compliance with the following:

• Successfully complete a post-offer medical examination and background investigation.
• Comply with County safety guidelines.
• Complete required FEMA training(s) as assigned.
• Possess and maintain a valid New Mexico drivers license.
• Shiftwork required including evenings weekends holidays and extended hours.
• Individuals performing euthanasia must hold a valid license as a Euthanasia Technician issued by the New Mexico Board of Veterinary Medicine with prior approval from the Director of Animal Care.

WORKING CONDITIONS

• Work is performed indoors in office shelter and kennel environments and outdoors in variable weather during transfers or events.
• Travel with overnight stays may be required.
• Exposure to animals aggressive behavior bites zoonotic diseases odors animal dander and cleaning chemicals.
• Work may require on-call availability.
• Work may involve uneven surfaces stairs and exposure to natural elements.

EQUIPMENT TOOLS AND MATERIALS

• Standard office equipment computers and software.
• Communication equipment including telephones radios and audiovisual tools.
• Animal handling restraint and transport equipment.
• Operate County Vehicles for transport of animals and supplies. This includes the ability and/or ability to learn driving larger vehicles and trailers.