Program Delivery Manager
Queens, NY - USA
Job Summary
In order to be considered for this position the candidate must be serving permanently in the title of Administrative Staff Analyst or must have taken passed and be reachable on the Open Competitive Administrative Staff Analyst Exam #9058.
The Program Delivery Manager owns the execution of the Division of Traffic Operations traffic signal capital program taking projects at the completion of design and managing them across multiple concurrent contracts and contractors through to final completion. This is where completed designs become working infrastructure on the this capacity the Program Delivery Manager supports the NYC Streets Plan by coordinating contract delivery to ensure signal installations advance transit-priority corridors Better Buses projects and other transit-supportive street improvements across the city.
The role operates at the program level coordinating the full portfolio of traffic signal work keeping projects moving between hand-offs and giving leadership a clear current picture of delivery across the city. Success in this role requires strong organizational and analytical skills the ability to build systems that create visibility and the judgement to identify problems before they become delays. The Program Delivery Manager works across internal teams and external contractors to keep projects advancing while translating complex program information into clear actionable insights for decision makers.
About NYC DOT and the Division of Traffic Operations
NYC DOT works to support the safe equitable and sustainable movement of people and goods across New York City. Within NYC DOT the Division of Traffic Operations delivers and sustains the systems that help New Yorkers and visitors move safely and efficiently every day.
Traffic Operations manages the infrastructure that keeps New York Citys streets working including more than 350000 streetlights approximately 14000 signalized intersections roughly 90000 on-street parking spaces over 4000 automated enforcement cameras and a state-of-the-art Traffic Management Center. The division plans builds operates and maintains the traffic signals that millions of New Yorkers depend on every day.
Transit Development (TD) is responsible for developing public transit-supportive street infrastructure and policies in order to improve mobility for all New Yorkers. The unit manages the bus-related components of the NYC Streets Plan including the Better Buses and transit policy initiatives and develops location-specific projects to help the quality and safety of bus operations and to improve pedestrian access to transit. TD also serves as a resource to the agency on public transit-related matters including acting as one of the key points of contact with the Metropolitan Transportation Authority (MTA).
Responsibilities
-Manage end-to-end delivery of a portfolio of traffic signal projects from completed design through final completion so the intersections New Yorkers move through every day work the way they were designed to.
-Monitor delivery pacing across the portfolio flagging where resources and schedules are out of step and keeping the full program on pace.
-Track work across multiple concurrent contracts identifying conflicts gaps and interdependencies and resolving them to keep delivery moving.
-Build and maintain the program-level trackers dashboards and reporting rhythms that give leadership clear current visibility into delivery across the portfolio.
-Study how projects move through delivery from design hand-off through closeout and recommend processes resource and organizational improvements so signal infrastructure reaches the street faster.
ADMINISTRATIVE STAFF ANALYST ( - 1002A
Qualifications :
1. A masters degree from an accredited college in economics finance accounting business or public administration human resources management management science operations research organizational behavior industrial psychology statistics personnel administration labor relations psychology sociology human resources development political science urban studies or a closely related field and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration accounting economic or financial administration or fiscal or economic research; in management or methods analysis operations research organizational research or program evaluation; in personnel or public administration recruitment position classification personnel relations employee benefits staff development employment program planning/administration labor market research economic planning social services program planning/evaluation or fiscal management; or in a related area. 18 months of this experience must have been in an executive managerial administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in 1 above including the 18 months of executive managerial administrative or supervisory experience as described in 1 above.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Full-time
About Company
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but ... View more