Program Coordinator PS3 (Agency Internal Only)

Note: PLIA may require at least one day in-office per week at the Olympia office. The annual salary range of compensation for this position depends upon qualifications. The expected hiring salary may be less than the top of the range to allow for growth and development. This position may require occasional statewide travel for meetings and training.

Who we are:The Pollution Liability Insurance Agency (PLIA) provides an effective and efficient government funding model that helps owners and operators of underground storage tanks meet financial responsibility and environmental cleanup requirements. PLIA has a team of dedicated professionals committed to open collaboration innovative thinking and delivering high-quality service to ensure success in meeting our mission.

About this Opportunity:
The Program Coordinatorsupports the agency mission by providing coordination and consultation for the agencys customer-facing programs including the technical assistance program (TAP) the financial assurance program (FA) and the underground storage tank (UST) and heating oil loan and grant programs. This position reports to the Project Planning & Programs Supervisor. The role will serve as the staff lead for the administration of the agencys state environmental protection agency (SEPA) related actions. This position is responsible for coordinating with the public participants of the programs and contracted professionals who provide services under the agencys financial assurance and loan and grant programs.

The duties associated with this role include coordinating program implementation with senior staff and providing specialized consultation to members of the public scheduling program activities maintaining program technical assistance for participants and reviewing their eligibility for the Technical Assistance Program. The incumbent is responsible for providing support with program coordination for each of the following agencys programs: the Financial Assurance Program the UST Loan and Grant Programs and the HO Loan & Grant Program. Other duties include maintaining administrative assistance for participants of the Heating Oil Insurance Program (HOIP).

To learn more about this internal opportunity email Rachel Vaughan via and request the full job description.

Some of what youll be doing includes:

• Serve as the program lead for the Technical Assistance Program (TAP).
• Provide programmatic support and consultation to external users of PLIAs TAP.
• Review TAP applications for completeness and eligibility using specialized knowledge of the program.
• Coordinate and schedule program activities to ensure program goals are met including intake meetings with participants.
• Conduct periodic reviews of program participation to ensure the program procedures are being followed and timelines are being met.
• Provide information and consultation to customers about the requirements and procedures of the program.
• Assist the lead program specialists with the coordination and scheduling of program activities information management and other administrative program tasks.
• Assist with outreach activities and advise participants on program requirements both regionally and statewide.
• Serve as the administrative lead for the heating oil program insurance program (HOIP).
• Provide programmatic support and consultation to external users of PLIAs Heating Oil Insurance program.
• Track related information about HOIP sites to anticipate potential problems and plan for solutions.

Required Qualifications
Here are the multiple ways to meet the total of six (6) years of experience for this position:

OPTION 1
Six (6) years of experienceinplanning policy analysis coordination and consultation with a variety of private agencies organizations and/or levels of government.

OPTION 2
Associates degree and four (4) years of experience inplanning policy analysis coordination and consultation with a variety of private agencies organizations and/or levels of government.

OPTION 3
Bachelors degree or higher and two (2) years of experienceinplanning policy analysis coordination and consultation with a variety of private agencies organizations and/or levels of government.

**Equivalent combinations of education professional experience military service public service or other qualifying education may be substituted year for year for experience.

In addition to meeting the six (6) years of experience applicants must possess the following knowledge and competencies:

• Knowledge of planning principles techniques environmental laws policies and programs.
• Knowledge of governmental administrative structure at local and state levels.
• Possess excellent communications skills both written and oral.
• Able to evaluate information and make definitive decisions in compliance with state requirements.
• Able to multi-task in a fast-paced environment.
• Able to deal well with stress and difficult clients.
• Able to interpret and apply applicable rules regulations and policies.
• Able to establish and enhance collaborative working relationships with a wide variety of internal and external stakeholders.
• Able to maintain strict confidentiality and ethical behavior at all times.
• Able to learn and understand the language and concepts of our agencys DEI culture and commit to being a part of creating and maintaining a diverse equitable respectful and inclusive workplace.
• Demonstrate a commitment to growth learning and self-awareness when provided training and opportunities to participate in improving our work environment.
• Participate and behave in a manner that creates trust and builds working relationships and promotes teamwork and collaboration in the work environment.
• Demonstrate the understanding that all people are valued contribute to an equitable inclusive and respectful environment when working with members of the group team organization or community.
• Commit to being an active participant in continually evaluating and improving strategies that promote equity and inclusion in our organization.
• Able to model and champion our culture and values including cultivating a shared strategic vision developing people driving results fostering learning building relationships fostering teamwork and collaboration communicating effectively making things happen as a public servant leading and navigating change embracing and embedding inclusion in decision making.

Competencies needed to be successful for this role:

• Effective Communications Verbal Skills:Uses professional phone etiquette while answering multi-line telephones taking messages transferring calls and otherwise assisting others over the phone.
• Effective Communications Writing Skills: Composes clear straightforward and technically correct documents.
• Ethics & Integrity:Earns the trust respect and confidence of coworkers and customers through consistent honesty forthrightness and professionalism in all interactions.
• Interpersonal Skills:Establishes effective relationships.
• Knowledge of Agency:Displays knowledge of Agency services.
• Knowledge of Programs:Displays knowledge of Program services.
• Schedule Adherence:Begins working on time.
• Stress Tolerance: Performs well under pressure.

Preferred/Desired Qualifications:

• Bachelors degree or equivalent education and two years of experience including planning policy analysis coordination and consultation with a variety of public and private agencies organizations and/or levels of government.
• Associates degree or equivalent and four years of experience including planning policy analysis coordination and consultation with a variety of public and private agencies organizations and/or levels of government.

How to Apply:
Interested We would love to hear from you! Click Apply at the top of this page to start your application. You can save the application and come back to it if needed. Be sure to complete the application fully to include a full work history and responses to the supplemental questions.

READ THE FOLLOWING INSTRUCTIONS COMPLETELY:
Please attach the following documents to be considered for the position. Failure to do so may result in you not being considered for the position:

• A letter of interest that shows your personality and voice to describe why you are the most successful candidate and how you meet the specific qualifications for this position.
• Current resume detailing experience and education.
• A current list of at least three (3) professional references with current contact information attached or available to provide at the time of interview.

NOTE:By submitting these materials you are indicating that all information is true and correct. The state may verify information. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed. A resume will not substitute for completing the duties summary section of the application. Please do not use refer to resume for detail or your application may be disqualified.

The initial screening will be solely based on the contents and completeness of the duties summary section of your application in completeness of the application material submitted and the supplemental questionnaire. Responses to the supplemental questionnaire regarding work experience must be reflected in the duties summary section of the application.

Opportunity for all:
PLIA celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity diversity age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories consistent with applicable federal state and local laws.