Program Coordinator Medically Tailored Meals

Job Description: Program Coordinator: Medically Tailored Meals
Organization: Rethink Food
Location: New York NY
Position Type: 1099 contractor
Pay: $20 per hour
Hours: 20-35 hours per week

ABOUT US

Rethink Food is a chef-led nonprofit partnering with restaurants to better feed communities.
Through strong partnerships with local restaurants and community-based organizations we work with a responsive hyperlocal network that provides culturally celebrated nutritious meals. Since 2017 weve served over 35 million meals
and reinvested more than $157 million
into local economies.

Our work falls into three core areas:

• Building the Network: We connect restaurants community-based organizations and food donors to deliver meals where theyre needed most.
  
• Setting the Example: Through our Sustainable Community Kitchen we demonstrate what dignified community-centered food access can look like.
  
• Advocating for Change: We champion policy and systems change to create a more sustainable equitable food future for all.
  

Job Summary:
The Program Coordinator will play a vital role in supporting the Medically Tailored Meals (MTM) team at Rethink Food. by helping to enroll individuals in New York States 1115 Waiver program and address their needs by connecting them with appropriate resources as well as taking on other additional projects. This position will work closely with Rethink Foods Registered Dietitian the overall Rethink team and external care managers healthcare providers and community-based organizations to assess risk and refer members to Program Coordinator will contribute to improved health outcomes and reduced healthcare costs by proactively addressing the impact of services such as food nutrition and housing on overall well-being. PLEASE NOTE THIS IS A 1099 CONTRACTOR POSITION.

Responsibilities:

• Provide exceptional customer service by responding promptly empathetically and professionally to client inquiries concerns and needs.
• Conduct initial outreach screening and eligibility assessments to identify individual needs barriers and risk factors for program participants.
• Collaborate with care managers and other members of the interdisciplinary care team to develop and implement individualized care plans aligned with overall health goals.
• Document all assessments interventions referrals and follow-up activities in accordance with program guidelines and electronic health record (EHR) systems.
• Participate in regular team meetings and case conferences to discuss participant progress and collaborate on care planning.
• Adhere to all organizational policies and procedures as well as ethical and professional standards.
• Perform other duties as assigned.

Qualifications:

• 2 years experience in customer service.
• Strong communication interpersonal and active listening skills.
• Experience handling confidential information/ HIPPA compliance
• Ability to work independently and as part of an interdisciplinary team.
• Excellent organizational and time management skills.
• Cultural competency and sensitivity to diverse populations.
• Bilingual English/Spanish preferred.
• Preferred candidates are enrolled in a Masters program in Nutrition Dietetics Public Health or a related field.
• Preferred experience in community nutrition or a related healthcare setting.
• Preferred experience working with individuals with vulnerable populations including: complex health and social needs particularly those experiencing food insecurity.

EEO STATEMENT

Rethink Food is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race color creed religion gender (including gender identity or expression) pregnancy childbirth or related medical conditions sexual orientation marital status domestic violence sexual violence or stalking victim status ancestry national origin alienage or citizenship age disability military or veteran status genetic information or predisposing genetic characteristic or other protected status. The organization is an Equal Opportunity Employer drug-free workplace and complies with ADA regulations as applicable.

Required Experience:

Junior IC