Program Coordinator Direct Support Professional Services

Join a team that has been recognized as a Top Workplace for FOUR consecutive years - and 2026!

Via of the Lehigh Valley is hiring a Program Coordinator to provide leadership direction and supervision in managing the activities of the Adult Training Departments services. The Program Coordinator is responsible for the fiscal stability and growth of the department as well as overseeing instructors and ensuring that quality services are being provided for participants.

You will ENJOY the following when working at VIA:

• Medical vision and dental benefits at a minimal cost to the employee.
• 15 days (3 weeks) of paid vacation during your first year increasing to 18 days after completing 1 year of employment.
• 9 paid Holidays. Including YOUR Birthday Holiday! Employees also receive a Floating Cultural Holiday! Via is committed to maintaining an inclusive workforce and believes that an atmosphere of mutual respect for each others differences adds quality to our services. Eligible employees may choose a paid day off that is significant to them. 403(b) Retirement Savings Plan with discretionary annual contribution.
• Flexible Spending Account (FSA).
• Education assistance up to $5000 per year for full-time employees.
• Education incentive: earn MORE when you obtain a degree or certification.
• Paid Training and mileage reimbursement.
• Professional Development Opportunities.
• Employee Assistance Program which full-time employees are able to access on their first date of hire. The Employee Assistance Program provides additional support such as counseling employee/family financial services employee/family legal services employee/family work-life services etc.
• Casual work attire.
• Employee referral-bonus program.
• Special employee events such as raffles work anniversary celebrations recognition awards and monthly celebration events.

As a Program Coordinator you will:

• Oversee the daily activities and act as a Program Specialist for Adult Training and Services by providing case management which includes facilitating team meetings completing required reports and completing weekly billing.
• Ensure the implementation and execution of daily program activities.
• Coordinate and complete assessments for participants involved in Via Services as required by PA 2380 and 2390 regulations ensuring that all plans are based upon the participants choice and the implementation of assessment information.
• Participate in the Individual Service Plan process development team reviews and implementation reporting any discrepancies to the Support Coordinator and team.
• Ensure that Individual Service Plans are being implemented as written by supervising monitoring and evaluating the services being provided.
• Ensure funding authorizations are accurate and units are being delivered as written and that scheduled audits requested by the Chief Service Officer (CSO) and billing team are being completed as requested.
• Provide coverage to participants in the Adult Training Facility or other Departments as needed.
• Facilitate communication of any changes related to the participants needs to the support coordinator and team members.
• Monitor accuracy of agency database contacts and documentation for records.
• Provide and supervise activities for the participants in accordance with the Individual Plan.
• Support the integration of participants in the community.
• Act as a liaison with internal and external customers such as individuals families team members county officials and other service providers/customers.
• Cultivate and maintain positive relationships with participants families funders contractors and other service providers.

Position Requirements:

• Masters degree from an accredited college or university in Special Education Psychology Public Health Rehabilitation Social Work Speech Pathology Audiology Occupational Therapy Therapeutic Recreation or other human services field is required; and one (1) year experience working directly with disabled persons.
• Bachelors degree from an accredited college or university in Special Education Psychology Public Health Rehabilitation Social Work Speech Pathology Audiology Occupational Therapy Therapeutic Recreation or other human services field is required; and two (2) years experience working directly with disabled persons.
• Associates degree from an accredited college or university in Special Education Psychology Public Health Rehabilitation Social Work Speech Pathology Audiology Occupational Therapy Therapeutic Recreation or other human services field; and four (4) years experience working directly with disabled persons.
• Minimum of one (1) year experience in supervision/management in the human field preferably working with developmental disabilities is preferred.
• Must have exceptional written and verbal communication skills.
• Must be able to work independently and as a part of a team.
• Must be able to accomplish multiple projects in a fast-paced environment.
• Knowledge and experience using computers and related software including Microsoft Office and Excel.
• Must have valid drivers license personal vehicle and appropriate vehicle insurance.

We invest in our team through training career development and educational assistance. Our team enjoys a supportive work environment that encourages the success of the individuals we serve and our employees. This success comes from living our values: People Growth Teamwork Community Diversity Shared Ideas and Advocacy. Join our team and grow a fulfilling career with us!

CHANGE LIVES. WORK FOR VIA.

Via of the Lehigh Valley is an Equal Opportunity Employer of Women Minorities Protected Veterans and Individuals with Disabilities.

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